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Technical Support Engineer

3 months ago

Manila, National Capital Region, Philippines Emapta Full time

Power Up Your Career: Technical Support Opportunity in Renewable Energy

Discover an incredible opportunity to make an international impact without ever leaving the country. As a Technical Support Engineer in the Renewable Energy industry, you'll play a crucial role in supporting customers worldwide, ensuring seamless operations and technical excellence in solar technology. Thrive in an industry where every contribution counts towards a sustainable future. Answering calls and emails, you'll provide expert guidance to end customers, solar installers, and retailers on solar products, showcasing your technical prowess and dedication to customer satisfaction. Join us and leave your mark on the global stage while contributing to the renewable energy revolution.

Energize Your Career in Renewable Energy

Employment Type: Full-time

Shift: Day Shift (Mon - Fri; 7AM - 4PM)

Work Setup: Permanent WFH

Perks: Day 1 HMO, Above-market salary, Global exposure

Harnessing Solar Success: Your Role in Innovation

Answer telephone calls and respond to email queries from end customers, solar installers, or solar retailers/distributors regarding solar products.Work for the fourth-largest solar inverter supplier in the world, specializing in solar inverters and mobility systems.Support a comprehensive solar solutions portfolio across all applications, with over 1100 employees worldwide.Solar-Powered Skills: What You Need to ShineBachelor's degree in electrical or renewable energy engineering (or applicable trade qualifications with relevant experience), with experience in the solar industry preferredFresh engineering graduate or 1-2 years of technical support experience in a medium-sized commercial operation with local warehousing, product sales, and warranty returnsExcellent customer service skillsProficiency in MS Word and ExcelAbility to work independently and solve problems using an extensive FAQ base and working with local and global product expertsInterest and desire to learn about solar products and related technologyPerks That Light Up Your FutureDay 1 HMO coverageCompetitive PackagePermanent WFH arrangementPrime office locationDay shift schedulePaid employee referralsStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretionFun engagement activities for employeesMentorship and exposure to global leaders and teamsUpskilling through Emapta AcademyCareer growth opportunitiesDiverse and supportive work environmentLeading the Charge Towards Sustainable Energy Solutions

Established in 1986, this family-owned holding company has transformed into a multifaceted logistics giant. With divisions such as trucking, fleet services, and equipment distribution, they offer an unparalleled range of solutions. From container hauling to automotive services, each division excels in its domain. With a rich portfolio including Subsistence Prime Vendor operations, their commitment to excellence resonates across industries, making them a force to be reckoned with in the realm of logistics and supply chain management.

Welcome to Emapta Philippines

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

#EmaptaExperience