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Sales Administrator I
1 month ago
Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
The role of Sales Administrator I is within Toxicology based in the Philippines. It involves customer interaction, high levels of support, and effective time management skills.
RESPONSIBILITIES:
- Respond to customer and employee tickets provided through the queue system.
- Schedule FedEx pick-ups for customers, investigate missed pick-ups, and assist clients with auto pick-up requests.
- Email clients Account Update/Change forms to gather new customer data and follow up to receive data back promptly.
- Communicate via email with customers and employees on general office matters.
- Generate quotes and customer-facing sales documents.
- Perform price and trend analysis in Excel.
- Conduct research projects on state and local governments, including outbound clinic call projects.
- Ensure compliance with legal and ethical guidelines for patient and company confidentiality (HIPAA).
- Perform other assigned duties.
BASIC QUALIFICATIONS | EDUCATION:
- Completed at least 2 years in College or with an Associate or Bachelor's Degree.
- Open to all applicants with or without work experience.
- Characteristics required: adaptability, analytical reasoning, consistent performance, discipline, and understanding the importance of individual work for company stability.
PREFERRED QUALIFICATIONS:
- Basic experience in Excel, Word, and Outlook.
- Strong Computer/Software Skills.
- Detail-oriented.
- Flexible to work night shifts (6pm to 10am) Philippine Standard Time.
- Willingness to work overtime or during rest days as needed.
- Strong oral and written communication skills.
- Ability to work graveyard shift with a fixed schedule.
COMPETENCIES:
- Minimum 1-year tenure in eScreen preferred.
An equal opportunity employer, Abbott values and promotes diversity in the workforce.
We offer reasonable accommodation for qualified individuals with disabilities.
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