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Account Coordinator Team Lead

3 months ago

Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

Essential Functions

Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.Follows IQVIA data verification protocols.Researches, analyzes and responds to client inquiries that are routine in nature.Provides support to team for client service meetings at customer sites.May produce ad-hoc studies on demand.Manages a team of Account Coordinators QualificationsBachelor's Degree Five (5) years related work experienceLeadership/Management experienceDigital Marketing ExperienceExperience in an IQVIA role preferred and pharmaceutical experienceProficient in PC applications such as ExcelAbility to communicate effectively with various levels in the organization (written and oral)Demonstrate problem solving, analytical and strong customer service skillsAmenable to work on Night ShiftAmenable to report to Mckinley, Taguig on hybrid set up