manager, information technology

1 month ago


Cebu City, Central Visayas, Philippines Qualfon Full time
**Job Summary** Manage IT services, lead IT team, and oversee technology infrastructure to ensure maximum accessibility and security. Main Objectives and Duties

Manage IT services in all aspects, including desktop, systems, network, and telephony, as well as programming.

  • Plan, organize, direct, control, and evaluate information systems and electronic data processing operations.
  • Develop and implement policies and procedures for electronic data processing and computer systems operations.
  • Meet with managers and directors to discuss system requirements, specifications, costs, and timelines.
  • Hire and manage IT personnel and contractors to design, develop, implement, operate, and administer computer and telecommunications, networks, and information systems.
  • Provide training and coaching to IT staff as needed and ensure all procedures are followed.
IT Team Leadership

Lead the IT team in monitoring and maintaining all available technologies to ensure maximum accessibility.

  • Troubleshoot all technology issues.
  • Maintain a log of required repairs and maintenance.
  • Make recommendations about the purchase of technology resources.
  • Research current and potential resources and services.
  • Monitor the security of all technology.
  • Advise staff of security breaches and/or changes in password or security status.
  • Ensure the installation of lockout programs.
New LOB and Expansions Implementations/Deployment

Provide plans and design for network, systems, electrical, and technical aspects of facilities.

  • Lead the implementation/deployment of network, systems, electrical infrastructure, and technical aspects of facilities.
Personnel Management

Conduct staff meetings, ensure necessary tools are provided, and provide leadership for management initiatives.

  • Conduct staff meetings.
  • Ensure necessary tools are provided for all colleagues to improve IT service.
  • Provide leadership for management initiatives to develop good communication among team members to drive performance.
  • Encourage giving of feedback to fuel performance.
  • Prepare and conduct performance reviews.
  • Ensure professional development for all team members.
Area of Expertise (Skills)

Bachelor's degree with a concentration in computer-related technology or equivalent experience in management information systems.

  • At least 5 years of experience in IT-related jobs, with at least 2 years in a supervisory or managerial capacity.


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