Partner Care Associate

3 days ago


Manila, National Capital Region, Philippines PJ Lhuillier Group of Companies Full time
Answers query and provide timely resolution on pending, unpaid and incomplete transaction thru call and emailAssists Operations Group on transaction request during offline/brown-out and system unavailability.Assists Operations Group in coordinating pay out concerns with the other branch to ensure fast and efficient processing of transactions.Handles update, storage and disposal of returned 24K card.Prepares Certificate of Transaction as requested by Operations Group/external clientUpdates Branch and Partner regularly on the status and action taken to resolve all issues and concerns.Provides assistance to Partner and gives support in resolving complaints and fraud investigation.QUALIFICATIONSGraduate of any Bachelor's Degree in Business Good communication skillsWilling to work in a shifting schedule (including graveyard shift)Willing to work in MakatiFresh graduates are welcome to apply

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