Medical Back Office Assistant
2 weeks ago
Be a part of our fast-growing team and unchain all the possibilities
What is your mission?
You will provide the best service to our partner client by performing these tasks:
Works directly with the Practice Manager and Medical DirectorSecures patient information and maintains patient confidence bycompleting and safeguarding medical records and keeping patient
information confidentialMaintains operations by following policies and procedures.
Reports needed changes or concernsRouting of daily faxes and portal messages to the intended
recipient or department. Uploading them into the patient's chartsProcessing requests for Medical Records requests received and
collecting payments. Sending the final requests out via email in
PDF formMedication PAs (Prior Auths) submitting medication approvals
to the patient's insurance for approval.Entering in work requests into LabCorp / QuestRefilling pts medications as needed and requested by the Medical
DirectorSending out patient registration paperwork to upcoming appointments. Uploading the finalized paperwork into their
electronic charts.
Who are we looking for?3+ years experience in a healthcare account doing Email, Chat and TelephoneCan speak and write in English fluentlyComputer Knowledge: Microsoft Word / ExcelScanning / Faxing / Emailing / Internal office messagingGoogle Platform: Gmail / Google Calander / Invites / Tasks / ChatGood Verbal Communication via Email, Chat and TelephoneOrganizational Skills / Time ManagementProfessionalism, Honesty, Morals, Patience, RespectHIPAA KnowledgeableEMR (electronic medical records)Medical TerminologyTeamwork / Team PlayerMulti-tasking / FlexibilityAttention to detail / Quality focus
Company Perks:Above-industry salary package and incentivesComprehensive HMO benefits and life insurance from day 1Free learning and development courses for your personal and career growthDynamic company eventsOpportunities for promotionFree meals and snacks
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