Current jobs related to Customer Service Associate - Manila, National Capital Region - EXL Service Philippines, Inc.

  • Customer Service Associate

    4 weeks ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time

    Follow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...

  • Customer Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Federal Land, Inc. Full time

    Customer Service Associate Provide exceptional customer service while ensuring adherence to company policies and procedures. As a Customer Service Associate, you will be responsible for maintaining a positive relationship with customers, ensuring data integrity, and communicating effectively with various stakeholders. Key responsibilities include: Ensuring...

  • Customer Service Associate

    4 weeks ago

    Manila, National Capital Region, Philippines KIMSTORE ENTERPRISE CORP. Full time

    Customer Service Associate role involves handling customer inquiries, resolving issues, and providing product information in a fast-paced environment. A Customer Service Associate plays a vital role in ensuring customer satisfaction and loyalty. They are often the first point of contact for customers, handling inquiries, complaints, and providing...

  • Customer Service Associate

    1 week ago

    Manila, National Capital Region, Philippines Stackph Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Stackph. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.Key Qualifications:- Vocational, Associate, or College Graduate with at least 3 months customer-facing or call...

  • Customer Service Associate

    1 month ago

    Manila, National Capital Region, Philippines CEMEX Philippines Full time

    Job PurposeAs a Customer Service Associate (CSA), you will play a vital role in managing order processing and addressing customer inquiries. Your efforts will ensure smooth communication across departments and enhance overall client satisfaction through our ERP system. Main ResponsibilitiesSales Order Processing: Efficiently create and manage sales orders...

  • Customer Service Team Associate

    2 hours ago

    Manila, National Capital Region, Philippines Neksjob Full time

    We are seeking a skilled Customer Service Team Associate to handle customer concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, this role involves providing guidance and technical support. The ideal candidate will have at least 6 months of combined customer service and call center...

  • Customer Service Associate II

    2 weeks ago

    Manila, National Capital Region, Philippines FIS Global Full time

    We are seeking a Customer Service Associate to provide exceptional support to high-value clients via phone, IM, and email, resolving issues and maintaining accounts, with a focus on building professional relationships and delivering excellent service in a fast-paced environment. This role requires excellent communication skills, ability to work in a team,...

  • Customer Associate

    2 months ago

    Manila, National Capital Region, Philippines Land Bank of the Philippines - Government Full time

    Customer Associate in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • Logistics Customer Service Associate

    3 weeks ago

    Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time

    Logistics Customer Service Associate role involves coordinating with customers and internal teams to resolve logistics-related queries, handle complaints, and provide status updates. The ideal candidate will have a strong background in logistics, supply chain, or customer service, with excellent communication and interpersonal skills. They will be able to...

  • Customer & Technical Service Associate (Vehicle Digital Topics)

    3 weeks ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time

    Customer Service Representative needed for automotive sector, handling customer inquiries, resolving technical issues, and educating customers on digital products. Responsibilities Handle customer inquiries in writing and by telephone in English, supporting customers with requests concerning digital topics. Think comprehensively to resolve...

  • Customer & Technical Service Associate (Vehicle Digital Topics)

    2 weeks ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time

    Job Summary: We are seeking a Customer Service Representative to handle customer enquiries in writing and by telephone in English, providing support for digital topics. Key Responsibilities: • Handle customer enquiries in writing and by telephone in English • Support customers with digital topics such as vehicle applications • Present possible...

  • Associate Customer Support

    3 months ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...

  • Customer Service

    2 weeks ago

    Manila, National Capital Region, Philippines Genpact Services LLC Full time

    Process Associate, Customer Service Supporting a leading financial institution by delivering exceptional customer service experience to existing clients. At Genpact, we're driven by our innate curiosity and entrepreneurial spirit, serving and transforming leading enterprises with our expertise in data, technology, and AI. As a Process Associate, Customer...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Customer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Provide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...

  • Customer Service Representative

    2 months ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...

  • Sales Associate

    2 weeks ago

    Manila, National Capital Region, Philippines OLYMPIC VILLAGE ENTERPRISES INC. Full time

    Job Summary:As a Sales Associate - Customer Service Expert at Olympic Village Enterprises Inc., you will be responsible for delivering exceptional customer service, achieving sales targets, and maintaining a visually appealing store environment. Key Responsibilities: Provide top-notch customer service to ensure customer satisfaction and loyalty Meet or...

  • Customer Service Representative

    1 month ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • Customer Care Associate

    1 month ago

    Manila, National Capital Region, Philippines Megaworld Corporation Full time

    The Customer Care Associate is in charge of the following:Receiving inbound calls and emailsMonitoring of client concernsResolving issuesQualification:Graduate of any 4 year coursePreferably with at least 6 months experience in the customer service industryWilling to be assigned in Uptown Bonifacio, Mckinley Hill and/or Eastwood CityWilling to be rotated on...

  • Associate, Service Desk

    3 weeks ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Zendesk is seeking an Associate Service Desk professional to join their Manila office team. This role involves providing exceptional customer service, troubleshooting technical issues, and collaborating with a diverse team to drive business growth. Job Description As an Associate Service Desk professional, you will be the face of Zendesk's Global Service...

Customer Service Associate

3 months ago

Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

Roles and Responsibilities

Dive into an engaging role where you'll be at the forefront of customer interaction, delivering essential information and top-tier support for our client's products and services over the phone. You'll drive the resolution of service requests from start to finish, handling straightforward issues with expertise and coordinating with internal teams to tackle more complex challenges. Your problem-solving skills will shine as you navigate and resolve customer queries, ensuring each interaction is a memorable and positive experience.

Minimum Qualifications

We're seeking energetic individuals with at least one year of international BPO experience and exceptional English communication skills. A strong customer focus and enthusiasm for delivering outstanding service are crucial, as is the willingness to work onsite at our vibrant MOA, Pasay location.

What We Offer

Join us and enjoy a competitive compensation package packed with retention and performance incentives. From day one, you'll benefit from comprehensive HMO and dental coverage, in-house training, and personal development programs tailored to fuel your career growth. With meal and other allowances included, we ensure you have everything you need to thrive. This is your chance to be part of a dynamic team—apply now and embark on an exciting new journey with us