Technical Customer Experience CX 2024

Job Title:Financial Customer Experience CX 2024Job DescriptionAs a Financial Customer Experience (CX) Advisor, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.To achieve...

DepartmentCustomer ExperienceEmployee TypeProbationaryThe Customer Experience Design Head leads design and execution oversight of compelling and creative experiences that strike a balance between the consumers' intent and the business's needs. The role contributes in aligning the product roadmaps with the consumer needs that involves conceptualizing,...

Job Title:UPA Customer Service Advisor – RCX 2024Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential...

Global CX BPO Call Center S e r v i c e s S o l u t i o n s O u t s o u r c i n g Hundreds of the most respected brands in the world depend on our CX call center business process outsourcing services to elevate customer experience, capture efficiencies, and reduce operating costs to deliver predictable and sustainable value through people, processes, and...

POSITION: TECHNICAL Team LeadLOCATIONS: Hanston Square Building(Ortigas Pasig, Between Jollibee Center and Richmonde Hotel)SETUP: Work OnsiteSchedule: Shifting ScheduleStart Date: (Anticipated) May 13, 2024Duties/Responsibilities:Leads staff involved in supporting with strong knowledge of customer systems and products/services.Works closely with managers and...

Job Title:MH Cyberwest 2024Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core...

Job Title:MH Eton 2024Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core...

Job Title:MH Spark 2024Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core...

Business/Systems Analysts (Information & Communication Technology) Generate accurate and timely reports by analyzing data from various sourcesCollaborate with cross-functional teams to gather data requirements and ensure report accuracyConduct regular quality checks to validate the integrity and reliability of generated reportsContinuously improve reporting...

Job Title:2024 Delivery Operations GVPKPJob DescriptionVoice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment.Essential Functions/Core ResponsibilitiesPrimary escalation contact for Account Leaders, such as customer complaint root cause & improvement action plan reviewsProvide...

Ensures timely collection of payments from buyersDuties and Responsibilities:Handle and address clients' inquiries, requests, complaints and other after-sales communication initiated by clients-Ensure customer service, proper client interaction and use of the system.-Monitoring average turnaround time and overall team volume, analyzing and recommending...

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

Job Title: 2024 Training and Quality GVPTPJob Description: The role of Quality Evaluator involves assessing and evaluating the quality of inbound and outbound calls, as well as other customer contact methods (such as email and chat) to ensure they meet established standards. By providing valuable insights to customers, you will help drive program performance...

Job Title:ETON ARP TALKPUSH 2024Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core...

LOCATIONRemote Work-at-HomeJOB TYPEFull-TimePOSITION OVERVIEWJob Title: EHS Technical WriterJob Type: Full Time; Graveyard ShiftLocation: Philippines (Remote)We are seeking an EHS (Environmental, Health and Safety) Technical Writer who will be responsible for creating and reviewing technical documentation. The document would address any EHS concerns and...

Job Title:Technical I Global IT Service DeskJob DescriptionYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our...

Job Title:Technical I Global IT Service DeskJob DescriptionYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our...

Job Title:2024 Training and Quality GVPCWJob DescriptionThe Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. As an output of assessing quality standards, provide...

Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse...

Fleet Management (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Responsible for Transport Management Deliverables for the Location.Managing Fleet (Employee Shuttle & Last Mile Movement, Asset Movement & Adhoc (catering special need-based requirements) for All Sites of the location.Ensuring data entry of...