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Support Specialist L2

3 months ago


Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full time

Task

Incident and Request Management, Problem Management, Change Management, Configuration, and Access Management End-to-End Support. SIP Development. Monitoring Pipelines. Checking the correctness of data downloading, etc. Troubleshooting user-raised issues as consulted or escalated. May be assigned tasks to participate in development or deployment of new features or enhancements to production. Needs concentration on back-end technologies since tasks are heavy on both monitoring and investigating issues. Direct contact with clients to gather requirements, present recommendations, and deliverables. RequirementsGood command of English – both spoken and written skills on at least B2 level. Must Have Skills: SQL, Azure Databricks, and PowerBI Nice to have: DOMO, ADO Willing to work on holidays and on a weekend rotating basis, as necessary. OffersStable employment. On the market since 2008, 1200+ talents currently on board in 7 global sites. "Office as an option" model. You can choose to work remotely or in the office. Flexibility regarding working hours and your preferred form of contract.Comprehensive online onboarding program with a "Buddy" from day 1.Cooperation with top-tier engineers and experts. Certificate training programs. Lingarians earn 500+ technology certificates yearly.Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community.Autonomy to choose the way you work. We trust your ideas. Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health.Plenty of opportunities to donate to charities and support the environment. Modern office equipment. Purchased for you or available to borrow, depending on your location. Great Place to Work Certified Employer in the Philippines