IT Helpdesk Engineer

1 month ago


Manila, National Capital Region, Philippines ASIAPRO MULTI-PURPOSE COOPERATIVE Full time

IT Helpdesk Engineer role requires technical expertise to support and maintain computer systems, desktops, and peripherals for a client's office in the Philippines.

Key responsibilities include installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment to ensure optimal workstation performance.

Qualifications:

  • At least 3 years of hands-on IT support experience with Windows
  • Technical skills:
    • Windows 10/11
    • Azure
    • Office 365 Applications (Exchange, OneDrive, etc.)
    • Collaboration Tools (Skype for Business and Microsoft Teams)
    • Defender for Endpoint
    • Ticketing System
    • PC to LAN and Wireless network (Meraki)
    • PBX/VoIP
    • DHCP
    • Active Directory
  • Soft Skills:
    • Business English (Oral and written)
    • Customer-oriented
    • Process Improvement
    • Problem Sensitivity

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