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Credit and Collection Associate

1 month ago

Manila, National Capital Region, Philippines Primal Enterprises Corp. Full time

**Credit and Collections Associate Summary:** Proactive and detail-oriented professional responsible for managing credit evaluation, monitoring outstanding balances, and ensuring timely collections from clients.

We are seeking a driven individual with strong financial acumen to join our team as a Credit and Collections Associate. The ideal candidate will be responsible for managing the credit evaluation process, monitoring outstanding balances, and ensuring timely collections from clients. This position plays a critical role in maintaining the company's cash flow and minimizing bad debt.

**Key Responsibilities:**

  • Assess creditworthiness of new and existing customers by reviewing financial statements, credit reports, and payment histories.
  • Contact clients to collect outstanding payments in a timely and professional manner, ensuring compliance with company policies.
  • Track incoming payments, accurately apply them to customer accounts, and resolve any discrepancies.
  • Regularly reconcile customer accounts to ensure balances are accurate and up to date.
  • Maintain and monitor accounts receivable aging reports, following up on overdue accounts and escalating problematic cases as needed.
  • Build and maintain relationships with customers to resolve billing and payment issues, and negotiate payment plans when necessary.
  • Recommend credit limits and payment terms based on company guidelines and credit risk assessment.
  • Work with internal departments to resolve billing disputes and ensure smooth resolution.
  • Prepare regular reports on collection efforts, credit issues, and overall account status for management review.
  • Ensure that all credit and collection activities comply with company policies and legal regulations.
  • Maintain detailed records of all collection activities, communications, and payment arrangements.

**Qualifications:**

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • 1-3 years of experience in credit and collections or related finance roles.
  • Experience with accounting software or ERP systems (e.g., QuickBooks, SAP, Oracle, etc. – SAP preferred) and Microsoft Excel (formulas, pivot tables, etc.).
  • Strong analytical skills with the ability to analyze financial data and assess credit risk.
  • Excellent verbal and written communication skills, with the ability to handle sensitive conversations professionally.
  • Highly organized with a keen eye for detail and accuracy.
  • Ability to troubleshoot payment issues and offer solutions for debt resolution.
  • Ability to work effectively within a team and collaborate across departments.

**What We Offer:**

  • Competitive salary commensurate with experience and result of evaluation.
  • Comprehensive benefits package (meal and transportation subsidies after regularization and bonuses and HMO after evaluation).
  • Supportive, collaborative, inclusive, and dynamic work environment.
  • No forced dances and performances.