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Consultant - Sales & Service (Salesforce Functional) - PH

2 months ago

Manila, National Capital Region, Philippines Deloitte SEA Full time


Job Description

Job Title: Digital Sales and Marketing Automation Consultant
Company: Deloitte

Deloitte is a leading professional services firm that helps clients make an impact that matters. Our purpose is to make a difference in the lives of our clients, people, and communities.

About the Role

We are seeking a talented individual to join our team as a Digital Sales and Marketing Automation Consultant. As a consultant, you will work with clients to design and implement technology and creative business solutions that drive growth and innovation.

Key Responsibilities
  • Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
  • Responsible for business requirements, functional design, process design, prototyping, configuration, testing, training, and defining support procedures.
  • Lead on the design, implementation of technology and creative business solutions for iconic brands.
  • Take the lead on projects, solving some of the most exciting problems for our clients.
  • Build lasting relationships with key client stakeholders and sponsors.
  • Collaborate with digital experts across disciplines to innovate and create great solutions.
Your Role as a Leader

At Deloitte, we believe in empowering our people to be leaders at all levels. As a consultant, you will be expected to:

  • Demonstrate a strong commitment to personal learning and development.
  • Understand how your daily work contributes to the priorities of the team and business.
  • Understand the set expectations and demonstrate accountability in keeping personal performance on track.
  • Actively focus on developing effective communications and relationship-building skills with stakeholders, clients, and team.
  • Demonstrate an appreciation for working with others.
  • Understand what is fundamental to Deloitte's success as a business.
  • Demonstrate integrity and an awareness of strengths, differences, and personal impact.
  • Develop your understanding of Deloitte and offer a fresh perspective.
Requirements
  • Tertiary qualification in a relevant technology, business, or marketing discipline.
  • 3-8 years' experience in consulting and/or CRM implementation in an enterprise environment.
  • Functional or techno-functional expertise in one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud.
  • Development experience in Apex, VisualForce, or Java/J2EE and AMPScript.
  • Relevant Salesforce certification(s) in Sales, Service, and Marketing.
  • Experience contributing to RFP responses and other sales activities.
  • Strong understanding of Agile/Iterative delivery methodology.
  • Configure and implement integration with Salesforce Core and Marketing Cloud.
  • Drive and determination to continually learn new things and develop yourself.
  • A natural team player who enjoys working with others to solve problems and sharing knowledge.
  • Drive, tenacity, client-focused, and results-oriented.
  • An appreciation of the consulting lifestyle and ability to travel (both locally and abroad).
  • Good articulation and communication skills in English.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Deloitte is an equal opportunities employer and welcomes applications from diverse candidates.