Process Improvement Specialist

3 days ago


Manila, National Capital Region, Philippines Jollibee Group Full time
Job Description: Process Improvement Specialist

Develop and operationalize restaurant systems to enhance customer experience.

  • Develop and implement restaurant systems (ROS and ARS) for off-premises channels to improve customer experience.
  • Provide recommendations for ROS and ARS enhancements and identify priority areas for improvement.
  • Coordinate resources to solve restaurant systems problems efficiently and effectively.

Job Qualifications:

  • Bachelor's degree in Industrial Engineering or related field.
  • 0-1 year of relevant experience.
  • Proficient in using simulation tools such as AnyLogic, ProModel, FlexSim, and MATLAB.
  • Willing to work in a hybrid work setup.


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