Customer Relation Services

Transworld Systems Customer Service LLC (TSI)US Utility account (similar with MERALCO)We need 40 agents to start on October Preferably with telco and upselling experience in BPO industry. Perks:Up to 30k salary package.Uncapped monthly Incentives with sales commission.Fixed weekends off.20% night differential.Free hmo for 2 dependents upon regularization....

JOB DESCRIPTION:Maintaining a positive, empathetic and professional attitude toward customers at all the times.Responding promptly to customer inquiries.Communicating with customer through various channels such as website, landline, mobile and social media.Knowing our product inside and out so that can answer questions.Keeping records of customer...

Key Responsibilities:Customer Interaction: Respond to customer inquiries via phone, email, chat, or in-person, providing accurate and timely information about products, services, and policies.Issue Resolution: Handle and resolve customer complaints, concerns, and issues effectively and empathetically, aiming for first-contact resolution whenever...

Customer Service Specialist role involves handling customer inquiries and concerns with professionalism and efficiency. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and productivity. Handle customer inquiries and concerns via phone, email, or in-person, providing accurate...

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Introduction The Contact Center Practitioner/Customer Service Representative is integral to IBM. Your goal is to create an outstanding client and personalized experience by delivering excellent customer service. In this role, you can be part of a team that works on all areas of our global organization and is empowered to achieve goals that align with IBM's...

About usNo. 1 Distributor of Electric CarsQualifications & experience1 to 3 yrs experience in automativeTasks & responsibilitiesAssists service customers - Follow up calls after unit release (Sales and Service)- Schedules and confirms service appointments- Assists in the delivery of brand new units ensuring that each customer is informed of his/her warranty...

Qualifications The candidate must possess at least 2 years level or bachelor's Degree in any fieldAt least 1- 2 Year(s) of working experience in the related field is required for this positionExperience dealing with an American client is an ADVANTAGEWilling for ONSITE and night shift duty: 11:00 pm to 8:00 amWith 2 consecutive days off and Follow Philippine...

Responsibilities:Order Taking:Professionally answer incoming calls, greeting customers and introducing yourself.Carefully and accurately record customer orders, upselling or suggesting additional items when appropriate.Clearly repeat the order back to the customer to confirm accuracy.Process orders promptly and efficiently in the restaurant's ordering...

Job Summary: Customer Service Representative required to handle customer inquiries, provide product knowledge, and assist with account-related concerns in a fast-paced office environment. Responsibilities: Listen attentively to customers to address issues and questions responsibly, updating account information as needed. Display expertise in product and...

The Billing Representative I will represent the organization by providing information, responding to inquiries or trouble shooting product problems. Under close supervision, this role is responsible for the administration of service agreements and related processes. He/she works in a collaborative environment with the CSA Contracts Department to support and...

A mid-sized company belonging to one of the big conglomerates in the Philippines is in need of dedicated and experienced one (1) Customer Service Representative for regular appointment. As Customer Service Representative, he/she will be responsible for responding to customer inquiries, assisting with policy servicing, and ensuring customer satisfaction...

Credit Corp Group and Baycorp stand out as exceptional debt collection agencies. With a robust team of over 1,900 professionals, we have offices located in Australia, the USA, New Zealand, and the Philippines. As an ASX200 company, we operate primarily through two business streams: debt purchasing and consumer lending. Our Manila site supports three lines of...

Our mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead,...

The Digital Accounts Specialist will be responsible for delivering an exceptional customer experience to LoadPay customers. The Digital Accounts Specialist will be responsible for reviewing and providing application status updates to applicants during non-banking hours of operations. This role ensures that all new accounts applications get assistance beyond...

1.) Supervises and coordinates activities of Customer Relationship in the branches, including the new hybrid role of Admin and CRD.2.) Observes and evaluates Customer Relationship Specialists for quality purposes.3.) Conducting regular meetings and coaching, offering constructive feedback on performance.4.) Coordinates with other Departments/Divisions...

Excellent verbal and written communication skillsMust be able to handle high volume inbound calls and prioritize to make the required outbound calls for customer and agent follow upAble to handle customers, various personalities and backgrounds with professionalism and patience, taking first tier escalations from the customer service team with...

Responsibilities:Manage large amounts of incoming phone callsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate...

Customer Service and Sales SpecialistAre you a motivated and enthusiastic professional with a strong sales mindset?If you're passionate about delivering great customer experiences and have a knack for sales, we want you on our teamWe're looking for a Customer Service and Sales Specialist who excels at upselling and is confident in interacting with clients...