Admissions Quality Officer

3 weeks ago


Manila, National Capital Region, Philippines GUS Education Business Process Solutions and Services Philippines, Inc. Full time

The Admissions Officer role involves accurately analyzing, evaluating student applications, and supporting documents. It is an administrative and customer service role suited for candidates who have strong attention to detail, high-level organizational skills, and a problem-solving demeanor.

The identified candidate will be assigned to a global school first time outsourcing in Manila We are looking for the best talents who will pioneer this engagement.

Maintain and update all new and existing student information and files.Ensure all student files are in accordance with Government regulations.Manage admissions mailbox and direct inquiries to appropriate departments.Respond to incoming student inquiries about pre-admission requirementsCollaborate with the student recruitment team to process applications in a timely manner.Assess and process applications for completeness.Assist in referring acceptance letters and other relevant admission documents to the appropriate source.Work closely with other departments to keep close communication between them and the admissions office.Produce historical and prospective admission data and reports for other departments and management.Liaise with academic departments about specific admissions-related matters.Authenticate official documents for North American and International applicants according to established procedures.Maintain a thorough knowledge of the College's admissions policy and Government regulations.Other duties as assigned. To qualify for this roleBachelor's Degree graduate of any course.Relevant experience in customer service (email) and volume document review.Experience as a subject matter expert, quality assurance, or audit is strongly preferred.Excellent business communication skills, written and verbal.Eye for details is required to understand the admission process and requirements in detailPrioritize effectively to meet the aggressive timelinesExceptional computer skills – experience in Microsoft Office applications, Advanced Excel, and database experience.Innate problem-solving skills and versatile with dynamic process changes.Comfortable working with diverse cultures.Candidate must be willing to work onsite

Work Arrangement

Work on-site daily.Work Location: Robinsons Zeta Tower, C5 Road, Bridgetowne, Ugong Norte, Quezon CityLandmark: Building is across Tiendesitas and IPI Pasig. Area is accessible from Ortigas CBD, Eastwood, C5 Road, and Rizal areas.Work Schedule: Fixed schedule of Monday to Friday, 03:00 PM to 12:00 AM.
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