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Sales Representative

2 months ago

Manila, National Capital Region, Philippines China Eastern Airlines Full time

JOB REQUIREMENTS:

College Graduate of any 4- year courseAt least 2-3 years of airline experience in a customer service roleProficiency and Familiarity with Airline Reservations and Ticketing Systems (Travelsky Eterm), various GDS (Abacus, Sabre, Amadeus, Galileo), etc.Proficiency in spoken and written English, Filipino and Mandarin preferablyTeamwork and good organizational skillsAttention to detailHonest, People Oriented Oriented, Efficient, CreativeDUTIES AND RESPONSIBILITIES:Building, maintaining, and managing agency and corporate relationships/accountsFormulates sales and marketing strategies and programsHandles basic reservations system to include PNR creatin and fare calculationsHandles ticket issuance of various types: e-ticket, revalidation, rerouting, and re-issuance.Accomplishes daily, weekly, and monthly sales reportsHandles PH Tax, Refunds (BSP and system)Gathers and analyzes competitive information about competitorsCheck and answer emails for passenger/agent inquiriesEntertains and answers calls regarding passenger and agent inquiriesPerforms in-house sales, reservations and ticketingPerforms other tasks assigned by the General Manager, Sales Manager, and other special projects related to marketing.