Chat Support Representative
4 weeks ago
Primary Duties and Responsibilities:
Connect with our clients to build relationships, provide excellent customer service, and create raving fans for the business.Create a genuine connection with our customers, and identify customer concerns and needs proactively.Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.Provide feedback and help escalate customer concerns in a timely manner that is significant to customer service executives.Stay up to date on all relevant company and product updates and informationKnowledge and Skills Required:At least a Senior High School GraduateWith a minimum of 6 mos. experience in Pure Chat Support; REQUIREDExcellent written and spoken English communication skillsApplicants must be willing to work in an office-based setupApplicants must be willing to work in Paragon Plaza, MandaluyongWilling to work during Manila night hours (shifting schedules) and weekendsAmenable to start ASAPWHAT WE OFFER:
Career advancement opportunitiesFun environmentGreat rewards and recognition programMonthly performance incentives-
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