technical support personnel

5 days ago


Manila, National Capital Region, Philippines Internet of Things Philippines Inc. Full time

JOB RESPONSIBILITIES:

Provide technical presentation and actual demonstration of the product or service in a structured professional way.Gathering and sizing of customer information and requirements to provide solutions to their needs.Gaining a clear understanding of customer business and requirementsCreating detailed technical proposal document, often as part of a formal bidding process which is largely dictated by the customer.Responsible to install, terminate, test, commission and provide after-sales service for the various Biometrics, Access control, RFID and IOT products and services. Product research and testing on various electronic security products. JOB QUALIFICATIONS:Candidate must possess at least a Vocational or Bachelor's Degree in Electrical/Electronics Engineering, Computer Engineering, Information Technology, or equivalent.With at least 2-3years experience in Engineering Support and technical position; with pre-sales technical support experience is advantage.Prior technical work experience in CCTV, Access control, Alarm, Biometrics and related products.Knowledge in interpretation of terms of reference, tender specifications, technical submittals, cabling layout and floor plans.Excellent organizational skills and time management.Good oral and written communication skills; excellent presentation skills.Exhibits a sense of urgency and can work in a minimal supervision.Keen on details, highly analytical, resourceful, proactive.

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