FCC TM QA Specialist

4 weeks ago

Makati City, National Capital Region, Philippines ING Full time

Quality Assurance (Transaction Monitoring) at Compliance Hub

We are looking for you if

You can perform reviews of completed investigations on complex Transaction Monitoring alerts and cases, assessing the quality of the investigation and resulting documentation in line with ING's policies and ING's Quality Assurance Process and Procedures. You will assess whether the investigator has made the right decision, used their judgement taking a risk-based approach appropriately, and whether they have followed ING process and procedure correctly.You are able to consider the data the investigator has included in their investigation, the analysis they have done, the thought process they have followed and the rationale they have used in reaching their conclusion, as well as the quality of their "write up" and the degree to which the conclusion is supported by evidence.You can document your findings appropriately to give the investigator constructive feedback, highlighting what is good and what needs improvement, seeking to help the investigator improve, whilst also providing an objective assessment of the quality of their workYou can maintain primary focus on the quality and effectiveness of Quality Assurance reviews, adopting an independent perspective, whilst ensuring that your work is completed in a timely fashion.You have a minimum 5-10 years of total work experience with a minimum of 36 months experience in Transaction Monitoring investigations and at least 6 months experience of Quality Assurance preferably in reputable financial services organizations.You have the ability to clearly and succinctly express ideas, facts and opinions. Is able to express them fluently both in speaking and writing, supported by appropriate tools.You have the ability to identify problems, analysing key information and making connections, in order to find appropriate solutions.You are able to complete tasks and achieves results in an efficient, timely and high-quality manner, with a focus on execution and delivery of targets and KPIs.You are fluent in written and spoken EnglishYou'll get extra points forAblity to interpret and implement the latest relevant policy guidance whilst maintaining a risk-based approach.Expert knowledge of how to identify, analyze and understand money laundering, terrorist financing and tax evasion "red flags" and typologies as well as strong understanding of regulations and industry leading practices in conducting Transaction Monitoring investigations.Expert knowledge on what constitutes a good investigation and write up, clearly understanding internal and external stakeholder and regulatory expectations.Willingness to consult and collaborate with other Quality Assurance Analysts to help each other through reviews, whilst driving up the quality of the Quality Assurance team's work through adopting and sharing best practice, techniques and knowledge over time.Expert understanding of how money laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts.Expert skills in conducting effective Transaction Monitoring investigations, including in data and transaction analysis, research and documentation.Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.Professional certification (CAMS, CFE, ICA or equivalent) would be advantageous (but not required).Working time per taskPerform 2nd Line of Defence QA reviews on Transaction Monitoring files and provide independent testing on the quality of files against the Bank Policy and Minimum Standards, in accordance with the Global QA approach, providing feedback to the 1st Line and 2nd Line of Defence and highlighting systematic issues within training and procedures 50%Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made by the 1st Line of Defence and 2Line of Defence team's 20%Perform root cause analysis and make recommendations for addressing identified deficiencies 15%Participate in team discussions on the calibration of findings and build consensus prior to finalizing records of the files tested. 15%Information about the squad The FCC QA team is part of the 2nd Line of Defence within the bank and is a newly created team which is looking to expand so we can cover a number of Financial Crime areas.

  • TM Quality Review Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we'd encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.Quality Review...

  • TM Quality Review Specialist

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we'd encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.Quality Review...

  • Compliance QA Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    The opportunity – Compliance QA Specialist For the Compliance Hub in Manila we're looking for a Compliance Quality Assurance (QA) Specialist who will provide support to the Asian Compliance QA team and the Asia Regional Compliance team in Singapore. The Compliance QA Specialist will have the following responsibilities: Develop and perform compliance...

  • Compliance QA Specialist

    1 week ago

    Makati City, National Capital Region, Philippines ING Full time

    The opportunity – Compliance QA Specialist For the Compliance Hub in Manila we're looking for a Compliance Quality Assurance (QA) Specialist who will provide support to the Asian Compliance QA team and the Asia Regional Compliance team in Singapore. The Compliance QA Specialist will have the following responsibilities: Develop and perform compliance...

  • QA Software Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines iRely Full time

    iRelyis looking for aQA Software Manager to join their team in the Philippines.TheQA Software Manageris responsible for overseeing and implementing processes to validate the quality development and delivery of iRely's products. They lead a team of QA specialists, maintain testing methodologies, and collaborate with other departments to identify and address...

  • FCFP Global Quality Management Quality Specialist

    1 month ago

    Makati City, National Capital Region, Philippines ING Full time

    FCFP Global Quality Management Quality SpecialistThe departmentWe are looking for specialists to support quality activities for FCFP Global Quality Management.The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening processes, as well as their consistency and efficiency. This is achieved by...

  • FCFP Global Quality Management Quality Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    FCFP Global Quality Management Quality SpecialistThe departmentWe are looking for specialists to support quality activities for FCFP Global Quality Management.The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening processes, as well as their consistency and efficiency. This is achieved by...

  • FCFP Global Quality Management Quality Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    FCFP Global Quality Management Quality SpecialistThe departmentWe are looking for specialists to support quality activities for FCFP Global Quality Management.The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening processes, as well as their consistency and efficiency. This is achieved by...

  • FCFP Global Quality Management Quality Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    We are looking for specialists to support quality activities for FCFP Global Quality Management. The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening process, as well as its consistency and efficiency. This is achieved by the performance of objective assessment to determine how accurately the...

  • FCFP Global Quality Management Quality Specialist

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    We are looking for specialists to support quality activities for FCFP Global Quality Management. The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening process, as well as its consistency and efficiency. This is achieved by the performance of objective assessment to determine how accurately the...

  • Data Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Kompas Gramedia Full time

    The Data and Product Support Specialist is responsible for coordinating, implementing, documenting and escalating CRM and TMS (Transaction Management System) data entry and advanced configurations to facilitate the onboarding process and data validation for the MaverickRE software, as well as troubleshooting client issues via chat and email. This role will...

  • Collections Quality Control Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Metropolitan Bank and Trust Company Full time

    Be part of a leading financial institution. Collections Quality Control SpecialistDepartment: Credit Operations/ Collections & RecoveriesResponsibilitiesThe position is responsible for conducting various quality assurance (QA) tests for Collections Department. The Quality Control Specialist is responsible for conducting different Day-2 review activities for...

  • Transaction Monitoring Senior Investigator

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    Transaction Monitoring Senior InvestigatorYou'll be in charge of carrying out complex Transaction Monitoring (TM) investigations related to money laundering, terrorist financing, and tax evasion. As a specialist, you'll oversee quality checks, coaching, and support for team members, aiding in their growth while assisting the Team Leader in maintaining high...

  • Transaction Monitoring Senior Investigator

    1 week ago

    Makati City, National Capital Region, Philippines ING Full time

    Transaction Monitoring Senior InvestigatorYou'll be in charge of carrying out complex Transaction Monitoring (TM) investigations related to money laundering, terrorist financing, and tax evasion. As a specialist, you'll oversee quality checks, coaching, and support for team members, aiding in their growth while assisting the Team Leader in maintaining high...

  • Transaction Monitoring

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    Job PositionGlobal KYC Business Analyst (Transaction Monitoring)Overview Function DescriptionFunction descriptionBusiness Analyst (CJE) within Global KYCWithin Global KYC, we are looking for Business Analysts for Transaction Monitoring. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for...

  • Transaction Monitoring

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    Job PositionGlobal KYC Business Analyst (Transaction Monitoring)Overview Function DescriptionFunction descriptionBusiness Analyst (CJE) within Global KYCWithin Global KYC, we are looking for Business Analysts for Transaction Monitoring. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for...

  • Transaction Monitoring Business Analyst

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    Global KYC Business Analyst (Transaction Monitoring)Within Global KYC, we are looking for Business Analysts for Transaction Monitoring. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for ING.You will be involved with the development of the Global KYC Digital Service contributing to socially...

  • Transaction Monitoring Business Analyst

    1 month ago

    Makati City, National Capital Region, Philippines ING Full time

    Global KYC Business Analyst (Transaction Monitoring)Within Global KYC, we are looking for Business Analysts for Transaction Monitoring. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for ING.You will be involved with the development of the Global KYC Digital Service contributing to socially...

  • NFR Specialist

    2 months ago

    Makati City, National Capital Region, Philippines ING Full time

    Expert IRM/BCM Role Description Contribute to the development and maintenance of CIRM Strategy, Framework, Policies, Minimum Standards, Procedures, Methods, and Techniques Perform parts of the functional oversight of the global IRM/BCM community through QA reviews as part of our functional steering role Act as a trusted IRM-BCM advisor to 1st LoD...

  • NFR Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines ING Full time

    Expert IRM/BCM Role Description Contribute to the development and maintenance of CIRM Strategy, Framework, Policies, Minimum Standards, Procedures, Methods, and Techniques Perform parts of the functional oversight of the global IRM/BCM community through QA reviews as part of our functional steering role Act as a trusted IRM-BCM advisor to 1st LoD...