Chat Support Associates
1 month ago
Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple, and affordable. At the click of a button, individuals, small businesses, and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.
Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.
As part of the local customer support team, you will accountable for assisting both our users and drivers here in the Philippines with their delivery concerns.
Responsibilities:Processing of customer orders, rebooking of transaction, modification etc. for fulfillment rate purposes via chat (90%) and call (10%)Handle and resolve complaints both for drivers and clients in thoughtful and professional manner.Submit tickets for escalated concerns such as damaged/missing items. undelivered orders etc...Performs other duties that may be assigned by management from time to time.Requirements:Has experience in handling VOICE and CHAT channels.Must have experience handling at least 2-3 chat windows at the same time.Must be amenable to working in the office, 5x a week.Must be willing to be assigned in the Paranaque Integrated Terminal Exchange (PITX)
-
Chat Support
1 week ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeChat Support - Native Korean Chat Support - Native Korean Join our team as a Chat Support - Native Korean and play a vital role in ensuring exceptional customer experiences. About the Role This is a fantastic opportunity to work with a dynamic team, providing top-notch support to clients, travel agents, and passengers. Key Responsibilities Respond to...
-
Chat Support
2 months ago
Manila, National Capital Region, Philippines MOVATE PHILIPPINES INC. Full timeAbout the roleThis is a full-time chat support role based in Taguig City, Metro Manila. As a Chat Support agent at MOVATE PHILIPPINES INC., you will be the first point of contact for customers, providing exceptional customer service and technical assistance through real-time chat conversations. This is an exciting opportunity to join a dynamic,...
-
Chat Support
2 weeks ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeVacancy: Chat Support - Native KoreanLocation: Kuala Lumpur, MalaysiaSalary: RM 9,000Language: Korean + EnglishTiming: Rotational Shift Min Requirement: Customer Service experience is required. (Airlines experience is added advantage)Education: Bachelor or Diploma plus Customer Service Experience Headcount: 4Start Date: September 2024Primary Job...
-
Chat Support
2 months ago
Manila, National Capital Region, Philippines ProView Global Administration, Inc. Full timeWhat's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefits What are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...
-
Chat Support Representative
2 months ago
Manila, National Capital Region, Philippines Callhounds Global` Full timeCompany: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work OnsiteAbout Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...
-
Chat Support Representative
17 hours ago
Manila, National Capital Region, Philippines Callhounds Global` Full timeCompany: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work Onsite About Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...
-
Chat Support Representative
2 weeks ago
Manila, National Capital Region, Philippines Callhounds Global` Full timeCompany: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work Onsite About Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...
-
Chat Support Representative
4 weeks ago
Manila, National Capital Region, Philippines Callhounds Global` Full timeCompany: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work OnsiteAbout Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...
-
Chat Support Representative
3 weeks ago
Manila, National Capital Region, Philippines Callhounds Global` Full timeCompany: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work Onsite About Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...
-
Chat Support
2 months ago
Manila, National Capital Region, Philippines TRANSCOSMOS ASIA PHILIPPINES, INC. Full timeWe are looking for Chat Suppport Representatives with the following qualifications:At least HS/SHS graduates with 6 months BPO experience.Email and Chat experience huge advantageAmenable for Shifting Schedule (Dayshift, Midshift, Graveyard Shift)Amenable to Work Onsite (Gilmore, Quezon City)Duties and Responsibilities:Assisting customers through...
-
Chat Support Representative
2 months ago
Manila, National Capital Region, Philippines Telrcom Solutions, Inc. Full timeJob Overview:As a Chat Support Representative, you will be answering casual messages on a fantasy-based website. You have to be able to talk to customers about all kinds of topics. Some of our clients just want to have light conversations on relationships, routines, weather, work and culture. Your identity will be kept confidential and will not be known by...
-
Chat Support Executive- JD
2 months ago
Manila, National Capital Region, Philippines Impact Solutions Full timePosition Overview:We are looking for 'Chat Support Executives' with good German written skills. (Remote Job - No Calls - Full time opportunity)Role Responsibilities:· Provide live chat support to German customers on various social media platforms.· Engage with customers and provide an appropriate resolution.· Pitch for sales as per the training...
-
Chat Support Representative
2 weeks ago
Manila, National Capital Region, Philippines Private Advertiser Full timeWe're obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....
-
Manila, National Capital Region, Philippines Amazon Operation Services Philippines, Inc. Full timeThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong...
-
BPO Chat Support Agents
3 weeks ago
Manila, National Capital Region, Philippines weSource Full timeWe are hiring for Chat and Email Agents for a Customer Service Program ASAPLocation: Eastwood QCSalary: Up to 25K based on experience:Schedule: Shifting 24/7 Requirements: College Graduate or with at least 6 months of BPO Customer Service Experience ideally doing hybrid support (chat, email and voice)+ if you can start ASAP
-
Chat Support Agent
2 weeks ago
Manila, National Capital Region, Philippines VXI Global Holdings B.V. (Philippines) Full timeJob DescriptionBeing a Chat Support Agent at VXI isn't just about answering questions. It's about building connections and leaving a lasting positive impression on every customer. We're looking for confident communicators with a genuine passion for helping others.Qualifications Preferably with at least six (6) months call center experience Good communication...
-
Chat Support
1 week ago
Manila, National Capital Region, Philippines TDCX Philippines Full timeCustomer Service Representative TDCX is an award-winning and fast-growing BPO company that offers a rewarding career that lets you do more and achieve more. Unleash your full potential at work with us. Why Join TDCX? Competitive remuneration and great perks Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging...
-
chat support
1 month ago
Manila, National Capital Region, Philippines Orbit Teleservices PH - Main Full timeJob Summary: As a Customer Service Representative for our Food Delivery Account, you will be the primary point of contact for customers. Your role involves handling inquiries, resolving issues, and ensuring a positive experience for every customer. This position requires excellent communication skills, problem-solving abilities, and a customer-focused...
-
Manila, National Capital Region, Philippines Amazon Operation Services Philippines, Inc. Full timeSeller Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary...
-
Chat and Email Support Representative
3 weeks ago
Manila, National Capital Region, Philippines MicroSourcing Full timeWith over 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Chat and Email Support Representative, be 100% YOU with MicroSourcingA Chat and Email Support Representative is expected to:The primary purpose of this role is to ensure a high quality of customer experience...