Casino Treasury Supervisor

2 weeks ago


Manila, National Capital Region, Philippines Newport World Resorts Full time

JOB SUMMARY

The Casino Treasury Supervisor is responsible for supervising cashier transactions to ensure the required service levels, standards and procedures are met and/or maintained.

RESPONSIBILITIES

Receiving of cash and other mode of payment from casino players (program enrollment, buy-in, patron deposits, etc.)Assist buy-ins and issue chip warrantsProcessing of cash release to casino players (withdrawals, settlement, reimbursement, e-cash out, slot payment vouchers, etc.); if requiredChip control and management (exchange, chip bank transactions, balancing, chip stock management, monitoring of unredeemed chips, etc.)Cash balancing and inventory (soft count, bill count, etc.)Check cashier window float after balancing at the end of the shiftOversee the soft count of cashiers and ensure its accuracyRecord all items of value held in the Gaming Treasury and guarantee that it is balance.Cash maintenance and replenishment (main bank float, window cash float, slots ATM, etc.)Replenish floats of cashiers from main bank and ensure efficient amount of money in the windowRecord closing cashier float values on daily basisDrop box and Bill Validator collection and issuanceBanking (check collection and issuance, direct deposits, telegraphic transfer, etc.)Balance total credit card withdrawal to the balance sheetsEnsure documentation is completed and complied with the policy and procedure.Demonstrate excellent customer service at all times.Supervise all cashier transactions and ensure accuracy of each transactionPerforms any other related including back of the house duties as assigned. QUALIFICATIONSCompleted at least 2 years in collegeAt least three (3) years of experience in Gaming Treasury or related fieldBasic PC operational skills and knowledge in office applications such as MS Word and MS ExcelAbove average numerical abilityAbility to handle complaints and resolve guest issues
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