Lead Data Steward, Transcripts

About the Role:

Grade Level (for internal use):

10

The Role: Lead Data Steward, Transcripts

The Location: Islamabad, Manila, Hyderabad

The Team: Data Stewardship is the process of managing information necessary to support the business and assuring data collected and produced is accessible and useable for decision-making and activity monitoring. Stewardship delivers functional business and data analysis capabilities driving requirements necessary for the development of internal and external applications and reporting. It addresses data collection synchronization, data accessibility, data availability, and data flexibility in a systematic manner for all data collected, used, and distributed by the business. Partnering with the Information Technology, Data and Product Management, Commercial and other related Data Services teams to leverage technical advancements to improve data management capabilities. This group may also support other functional teams (including internal Compliance & Control teams) with data research & analysis for regulators and other internal business stakeholders globally.

The Impact:

You will be working closely with Transcripts, one of the groups under Documents, Insights & Services within the Market Intelligence division. The team specializes in delivering transcription services using state-of-the-art voice-to-text tech capabilities and highly specialized group of internal experts. The successful candidate will work within the context of a cross-functional team aligned between Data Management, Operations Managers, Product and its support functions and Agile development teams.

What's in it for you:

You'll work in a high-profile role with a talented global group of data stewards, developers, QAs, product managers, user experience experts as well as team members from content. You'll have the opportunity to discuss workflow needs with a wide variety of clients and contribute to the overall product vision and roadmap.

Responsibilities:

• Serves as the subject matter expert for a range of data analysis, technical evaluations, and research activities.
• Leads data collation, analysis, extraction, and validation process through extensive research of data sets.
• Analyzes errors and gaps in data sets and data quality and identifies solutions to fix issues.
• Supports tech project management initiatives including new project creation and UAT testing.
• Leads reporting process that supports business needs and assists managers to track data quality and platform performance on a recurring basis.
• Supports operations or project teams in planning and implementing new tools/solutions across businesses.
• Troubleshoots bugs in existing tools and platforms and escalates to appropriate stakeholders for resolution.
• Liaises with data and technology teams globally to streamline the data/content management process workflow and ensures new processes are implemented and integrated without compromising data integrity.
• Works in team across assigned business/region to evaluate workflow systems with a focus on improving process and functionality.
• Tracks quantitative and qualitative metrics to measure process and/or content (in case of editorial operations) quality.
• Provides fact-based interpretation and analysis of findings.
• Serves as an industry expert by performing ongoing evaluation of voice-to-text technologies and market research to identify best-in-class solutions for the company and share inputs for internal tool enhancements.
• Engages internal and external AI solution providers on POCs to identify best-in-class technology solutions. Supports with driving and implementing identified solutions.
• Participates in and drives data quality, product, vendor and technology discussions as required.

What We're Looking For:

Essential Qualifications/ Skill Set:

• Self-starter with innovative and effective problem-solving skills
• Proven track record of successful delivery of complex projects, particularly in content-related domain
• Work experience including data management in a financial market data intensive environment
• Knowledge about backend infrastructure (tables/pipelines/etc.)
• Good understanding of S&P Products such as Capital IQ Pro, Capital IQ, Excel Plug-In, feeds, etc.
• Hands on experience in writing and developing SQL Queries (joins, exist/not-exist, group by, having, cast, etc.)
• Ability to work collaboratively across segments and cultures
• Comfortable working in a dynamic, fast-paced environment
• Excellent time management skills, ability to meet strict deadlines
• Strong communication skills

Preferred Qualifications/ Skill Set:

• Familiarity with Transcripts Dataset
• Project Management/ AGILE Certification
• Knowledge of at least one process automation/machine learning language like Blue Prism, Python, R, UiPath.
• Working knowledge of Visualization Tools (Tableau, Power BI etc.)
• 4-6 years of relevant work experience is preferred
• Knowledge of MS suite applications is a must particularly SQL & Excel.
• Knowledge of Voice-to-Text (transcription) technologies is preferred
• Experience in project management is preferred

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit .

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 299862

Posted On:

Location: Islamabad, Pakistan