Healthcare Trainer
4 weeks ago
Job Summary: Develop and deliver comprehensive new hire training, conduct training needs analysis, provide coaching and feedback, and analyze training reports to enhance training efficiency and effectiveness for both new hires and tenured employees. Facilitate business transitions and as-usual classes, engage in skill development through call calibrations, and perform additional tasks as assigned.
Responsibilities:
- Develop and deliver new hire training curricula and materials
- Conduct training needs analysis for performance outliers
- Provide coaching and feedback to new hires and performance outliers
- Ensure process mastery and effective training delivery
- Analyze and produce training reports
- Coordinate training room logistics and requirements
- Engage in continuous skill development through call calibrations
Qualifications:
- Exceptional written and verbal English communication skills
- In-depth understanding of adult learning styles and principles
- Knowledge of advanced behavioral psychology
- Advanced facilitation and coaching skills
- Proficiency with Microsoft applications and tools
- High visibility and presence with stakeholders
Requirements:
- At least 24 months of training facilitation experience
- At least 2 years of college education
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