customer experience associate

2 weeks ago


San Fernando, Central Luzon, Philippines ProbeGroup Philippines, Inc. Full time
Customer Experience (CX) Representative

Probe CX amplifies human capabilities with technological excellence. We create blueprints for delivering exceptional CX, combining the latest technology with people, processes, and data.

About the Role
  • Permanent - Full-time Employment
  • Blended Work Type
  • Nightshift Work Schedule
  • Onsite Work Arrangement
Requirements
  • Senior/High School Graduate
  • BPO experience as a Customer Service Representative (a plus)
  • Strong verbal, written, and comprehension skills
  • Competent in MS products/Google and call center tools
  • Critical thinking skills with a focus on issue resolution and customer satisfaction
  • Ability to multitask and high attention to details
Why Join Us?
  • HMO on Day 1 plus 1 FREE dependent
  • Group Life Insurance
  • Leave Encashment
  • Refreshing work culture
  • Rewarding ERP Incentives

We are excited for you to be part of our growing team. Join us and be a part of delivering exceptional customer experiences.



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