APAC Customs Operations Leader

4 days ago


Taguig, National Capital Region, Philippines GE Full time
Job Description SummaryThe Regional Customs Leader will work with the Customs and Compliance team to secure the efficiency, competence and compliance of the import and export activities for Grid Solutions within the APAC region and secures the collaboration and integration of the operations with individual country operations within the regionJob Description

Roles and Responsibilities

  • Review, modify & Implement strategy for Customs operations in the region, aligned with Grid Customs organisation and Customs Enterprise Standard
  • Get To Know and keep up to date Customs landscape within region.
  • Identify Customs risks areas with support of Customs Compliance and develop actionable plans and procedures to mitigate those risks
  • Get To Know and keep up to date Business contacts to gather operational and technical information incl to support Import and Export activities and HS classification process
  • Supervise & defend key projects to improve customs processes between destinations.
  • Execute Business level SOWs in accordance with Sourcing Policy and MSA framework with Customs Agents and BPOs (Business Provider Outsource/Consultant)
  • Review the customs processes, implement & update the SOPs with the business.
  • Work with approved agents to support daily customs clearances and own shipment issue resolution
  • Manage operational and tactical agent performance, Participate in Business operations reviews with agents to address their areas of concern.
  • Manage gathering, apply and monitor Import License requirements with the business.
  • Ensure there are trained personnel supporting the Customs activities in the region
  • Prepare periodic reports and metrics on primary KPIs (volume, cycle time, FPY, duty spend, entered value) quality, costs, opportunities, risks, achievements
  • Gather customs data into the applicable business tools
  • Own performance review with businesses to implement the improvements and align on savings opportunities.
  • Manage the relationship with Local Customs authorities and support with internal and external audits/consultations
  • Ensure the pre-declaration review is performed including confirmation that valuation, classification, country of origin and any applicable special program documentation is complete before an import or export occurs
  • Implement audit corrective action plans
  • Manage special programs opportunities linked to exemption/reduction/suspension of customs taxes

Required Qualifications

  • Bachelor degree with at least 8 years of relevant experience.
  • Demonstrated knowledge of import/export regulation in the countries within the region
  • Advanced experience in Customs processes
  • Wing to wing expertise across customs processes
  • Demonstrated Compliance mindset
  • Demonstrated ability to use knowledge, experience and instinct to make accurate and timely decisions.
  • Demonstrated ability of working with all levels of internal and external organizations
  • Experience in working with global teams and demonstrates a global mindset
  • Excellent verbal and written communication skills
  • Demonstrated leadership experience
Additional Information

Relocation Assistance Provided: No



  • Taguig, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time

    The APAC Overhead Regional Lead is responsible for developing, managing, and leading overhead driven initiatives and finance agenda for the region. The role requires to collaborate well with the markets being supported, service delivery teams and other groups whose expertise required to deliver the projects and the finance functional agenda. The APAC...


  • Taguig, National Capital Region, Philippines Diageo Full time

    APAC Overhead Regional Lead page is loaded APAC Overhead Regional Lead Apply locations Taguig City, Philippines time type Full time posted on Posted 16 Days Ago job requisition id JR Job Description : The APAC Overhead Regional Lead is responsible for developing, managing, and leading overhead driven initiatives and finance agenda for the region. The role...


  • Taguig, National Capital Region, Philippines Refinitiv Full time

    Director of FX Operations - APAC page is loaded Director of FX Operations - APAC Apply locations PHL-Taguig-20 Upper McKinley Bldg time type Full time posted on Posted 2 Days Ago job requisition id R LSEG FXThrough its triple heritage of Reuters, FXall and LCH, LSEG is recognized as a global leader in Foreign Exchange. Our FX products support the trading...


  • Taguig, National Capital Region, Philippines Fintech News Full time

    The Regional Manager is responsible for independently planning and managing the execution of the APAC Compliance Testing plan ensuring appropriate testing coverage of the region's Compliance risk as dictated by the relevant Compliance Risk Assessments. Responsibilities Independently draft the testing plan for the current/upcoming year for APAC and seek...


  • Taguig, National Capital Region, Philippines Access Healthcare Services Pvt Ltd Full time

    Access Healthcare is looking for Experienced Team Leaderto be part of our Pioneering teamJob Description:As a Healthcare Operations Supervisor/Team Leader - you will play a pivotal role in leading a team of healthcare Client Partner (Patient Scheduling) within the assigned operation. You will be responsible for ensuring the smooth and efficient operation of...

  • APAC Finance Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Michael Page Full time

    About Our Client The client is a leading retail company with a growing presence in APAC, EMEA, and Americas region. Job DescriptionBecome a strategic member of the APAC Leadership team.Develop and drive strategic finance initiatives to enhance its vision, projects, and team structure.Oversee cross-functional projects and work closely with colleagues across...


  • Taguig, National Capital Region, Philippines Sodexo Full time

    Sodexo On- Site Services Philippines, Inc. Management (Information & Communication Technology) The Technical Services Lead will provide strategic and operational technical and energy management leadership to the account or site in APAC region to deliver significant business growth and profitability.Duties & Responsibilities:Technical Leadership –...

  • B2C Operations Leader

    2 weeks ago


    Taguig, National Capital Region, Philippines Willis Towers Watson Full time

    B2C Operations Leader - Consulting* Willis Towers Watson Taguig, Philippines B2C Operations Leader - Consulting* Willis Towers Watson Taguig, Philippines Posted 2 days ago Permanent Competitive B2C Operations Leader - Consulting* Job DescriptionReporting directly to the Global Head of Corporate Operations, this leadership role with have full...


  • Taguig, National Capital Region, Philippines Sun Life Full time

    Team Leader for Operations (Healthcare Insurance Account) Supervisors/Team Leaders (Call Centre & Customer Service) The Team Leader provides a consistent excellent quality customer service experience for members, clients, sponsors, advisors and providers who contact the Asia Service Centre Philippines by ensuring the Client Care Representatives (CCRs) and...


  • Taguig, National Capital Region, Philippines Infosys BPM Full time

    Email 4B BGC TAGUIG TEAM LEADER BPO OPERATIONS and OFFSHORE HRAre you ready to make an impact? Join as a TEAM LEADER and jumpstart your careerPrimary Purpose: Responsible for providing day to day leadership and motivation to drive performance of geographically distributed teammates. Ensure that Teammate Care meets service, quality and performance metrics,...


  • Taguig, National Capital Region, Philippines iOPEX Technologies Full time

    Supervisors/Team Leaders (Call Centre & Customer Service) Job Description:• Identify recruiting issues and implement solutions• Handle appropriate escalations and communicate to stakeholders when necessary• Provide necessary training to new agents, as well as provide upskill training to tenured onesupon new department function or availability.•...

  • Go to Market Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Jobstreet by SEEK Full time

    Product Management & Development (Marketing & Communications) SEEK's portfolio of diverse businesses, which includes Jobstreet and Jobsdb in Asia, make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to...


  • Taguig, National Capital Region, Philippines AGS health Full time

    Senior Leader for Clinical Services Operations Add expected salary to your profile for insights At least five years of supervisory/managerial experience working in Clinical services, such as Clinical Authorization, Utilization Management/Review, and Clinical Denials & Appeals. Prior experience Management experience with Clinical Documentation Integrity (CDI)...


  • Taguig, National Capital Region, Philippines Bill Gosling Outsourcing Full time

    The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company's objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectivesYOU WILL:Confidently and effectively deliver coaching and constructive...


  • Taguig, National Capital Region, Philippines iOPEX Technologies Full time

    TEAM LEADERJob Description:Identify recruiting issues and implement solutionsHandle appropriate escalations and communicate to stakeholders when necessaryProvide necessary training to new agents, as well as provide upskill training to tenured ones upon new department function or availability.Address client's needs:o Daily Forecasto Training Needso Data...

  • Manager, Payroll

    2 months ago


    Taguig, National Capital Region, Philippines Thermo Fisher Scientific Full time

    Job DescriptionThe role will require collaboration with HR, Finance, IT, Audit, Government Authorities and Payroll Vendors to ensure payroll execution is both timely and accurate and that the Company meets its Statutory responsibilities.The Payroll Manager is responsible for team and vendor performances to optimize payroll operations. Close collaboration...

  • Manager, Payroll

    2 weeks ago


    Taguig, National Capital Region, Philippines Thermo Fisher Scientific Full time

    Job DescriptionThe role will require collaboration with HR, Finance, IT, Audit, Government Authorities and Payroll Vendors to ensure payroll execution is both timely and accurate and that the Company meets its Statutory responsibilities.The Payroll Manager is responsible for team and vendor performances to optimize payroll operations. Close collaboration...

  • Manager, Payroll

    4 weeks ago


    Taguig, National Capital Region, Philippines Thermo Fisher Scientific Full time

    Job DescriptionThe role will require collaboration with HR, Finance, IT, Audit, Government Authorities and Payroll Vendors to ensure payroll execution is both timely and accurate and that the Company meets its Statutory responsibilities.The Payroll Manager is responsible for team and vendor performances to optimize payroll operations. Close collaboration...


  • Taguig, National Capital Region, Philippines Deutsche Bank AG Full time

    DBMN - Principal Auditor, Anti-Financial Crime APAC – Sanctions & Embargoes - Assistant Vice President page is loaded DBMN - Principal Auditor, Anti-Financial Crime APAC – Sanctions & Embargoes - Assistant Vice President Apply locations Manila Net Quad Center time type Full time posted on Posted 30+ Days Ago job requisition id R Job Description: Job...


  • Taguig, National Capital Region, Philippines Prime Manpower (A ManpowerGroup Licensee) Full time

    Responsibilities:Overall process owner & approver on process improvements for SCM CC Operation as well Shared Services ManagementConducts Regular Process Reviews & Process Checks for Country Specific Customer Care ProcessesStreamline Instrumentations APAC & Demopool Asia ( SCM) processTop level escalation for local business partners & stakeholders for APAC...