Team Leader, Operations

Team Leader for Operations (Healthcare Insurance Account) Supervisors/Team Leaders (Call Centre & Customer Service) The Team Leader provides a consistent excellent quality customer service experience for members, clients, sponsors, advisors and providers who contact the Asia Service Centre Philippines by ensuring the Client Care Representatives (CCRs) and...

Supervisors/Team Leaders (Call Centre & Customer Service) Job Description:• Identify recruiting issues and implement solutions• Handle appropriate escalations and communicate to stakeholders when necessary• Provide necessary training to new agents, as well as provide upskill training to tenured onesupon new department function or availability.•...

The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company's objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectivesYOU WILL:Confidently and effectively deliver coaching and constructive...

Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members' feedback and resolve any issues or conflictsRecognize high performance and...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldPOSITION DESCRIPTIONUptown Site, Taguig City, PhilippinesReporting to: Operations ManagerWe're an award-winning global...

TEAM LEADERJob Description:Identify recruiting issues and implement solutionsHandle appropriate escalations and communicate to stakeholders when necessaryProvide necessary training to new agents, as well as provide upskill training to tenured ones upon new department function or availability.Address client's needs:o Daily Forecasto Training Needso Data...

B2C Operations Leader - Consulting* Willis Towers Watson Taguig, Philippines B2C Operations Leader - Consulting* Willis Towers Watson Taguig, Philippines Posted 2 days ago Permanent Competitive B2C Operations Leader - Consulting* Job DescriptionReporting directly to the Global Head of Corporate Operations, this leadership role with have full...

TEAM LEADERHC: 1Location : BGCAccount : BEAUTY PRODUCTS - CUSTOMER SERVICECOLLEGE DEGREEAT LEAST 5 YEARS EXPERIENCE IN CUSTOMER SERVICE IN THE BPO INDUSTRY3 TO 5 YEARS EXPERIENCE IN LEADERSHIP ROLE SUPPORTING VOICE, INBOUND CALL TAKING AGENTS.3 TO 5 YEARS EXPERIENCE AS A TEAM LEADER, THE HIGHER THE BETTERMUST HAVE EXCELLENT COMMUNICATION SKILLS.Job Type:...

Exciting Summer Opportunities Await Join Us as a Team Leader Looking for a dynamic role this summer? We're hiring Team Leader for prime locations:Are you the perfect fit for the role: You must have the following :At least 6 months to 2 years of Team Leader/Coding experience or relevant expertiseCertificartions : With CCS/CIC/CPC/ED/Home Health/SDS/Profee...

Qualification and Competencies RequiredCommunication Skills Fluency in English speaking and writing Strongand effectiveverbalandwrittencommunication skills Good listeningskills AdvancedskillsinMicrosoftOffice(Word,Excel,and Powerpoint) Technical Skills Proficient Windows knowledge Proficient key boarding skills. Operations Writing speed of 25 words per...

If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."Team...

Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

Required Qualifications:Bachelor's degree or equivalent work experience.> 2 to 3 years experience in HR in any scope (i.e comp and ben, recruitment, sourcing)> 3 to 5 years of Team Leadership (Operations) BPO/shared services environmentProven leadership skills, a people leader with the ability to exercise judgment in solving technical, operational, and...

Team Leader - Financial Account - FraudBGC, Taguig.Onsite and nightshift.Job Qualifications:Bachelor's Degree in any other field.3 to 5 years of Experience as TL4 years experience in FraudMust have experience in Fraud Account as TLExcellent written and Communication Skills.Able to work in a nightshift set-up.Job Type: Full-timePay: Php40, Php64,000.00 per...

Qualification and Competencies RequiredCommunication Skills Fluency in English speaking and writing Strongand effectiveverbalandwrittencommunication skills Good listeningskills AdvancedskillsinMicrosoftOffice(Word,Excel,and Powerpoint) Technical Skills Proficient Windows knowledge Proficient key boarding skills. Operations Writing speed of 25 words per...

Email 4B BGC TAGUIG TEAM LEADER BPO OPERATIONS and OFFSHORE HRAre you ready to make an impact? Join as a TEAM LEADER and jumpstart your careerPrimary Purpose: Responsible for providing day to day leadership and motivation to drive performance of geographically distributed teammates. Ensure that Teammate Care meets service, quality and performance metrics,...

Job Description and QualificationsTEAM LEADERDAYSHIFT / LOCAL ACCOUNTWith at least 1 year of relevant experience in a BPO setupGood communication skillsWilling to work onsiteWilling to attend the final interview (face-to-face)Track and documents employee time and scheduleAssist in reviewing agent performance results daily to ensure all goals are met or...

TASQ Staffing Solutions is looking for a Team Leader for BPO operations and offshore HR in Taguig.Benefits:HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 24 Leaves AnnuallyPrimary Purpose: Responsible for providing day to day leadership and motivation to drive performance of...

CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for...

Qualifications: Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company Must be proficient in EnglishEducational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate We prefer candidates residing in Manila or nearby provinces and can be...