Dedicated Customer Experience Associate

4 weeks ago


Manila, National Capital Region, Philippines Neksjob Corporation Full time
Customer Service Representative Role

At Neksjob Corporation, we are seeking a highly skilled and dedicated Customer Service Representative to join our team.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate and timely information about our products and services.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Maintain a positive and helpful demeanor, even in challenging situations.
  • Collaborate with other team members to ensure customer satisfaction.
  • Learn and stay up-to-date on company policies and procedures.

Requirements:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and as part of a team.
  • A positive attitude and a passion for customer service.

Preferred Qualifications:

  • Previous experience in a customer service role.
  • Bilingual skills.


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