Network Support Officer I WFO

7 days ago


San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

Work From Office - This is a Work-from-office setup based in Angeles City.

First responder to facility support enquiries and where enquiries need to be allocated, the correct timely allocation of the tickets to the correct person/department

Provide first class customer service to facility supplier to develop and strengthen relationships

Ensure timely and professional handling of any customer service enquires

Ensure all relevant systems are kept up to date for all Facility information including contractual information, key activities, contacts, and any other relevant information as required

Provide facilities with reports and data as required

Assist facilities with invoice/visit data correction requests

Liaise with facilities on any invoice or visit data request escalations from the finance team

Ensure facility staff member FP portal users remain accurate and assist with enquires relating to FP portal access

Assist the Operations team with responses to huddles on facility related requests

Build rapport and introduce FP processes to new facility staff members

Ensure the FP team is kept up to date with changes in the facility network

Provide weekly visit data reports for key facilities as required

Assist with maintenance of key data including contracts and price increases.

Work with IT team to ensure facility scanners remain online

Provide first point scanner issue troubleshooting

Member status checks

Work with facility partners to ensure visit capture is compliant as per FP requirements Ensure facilities are utilizing the best visit capture process suitable

Assist facilities with API set up for visit capture

Resolve reporting or visit capture issues with facility partners and escalate to IT team when required

Ensure key processes are identified, documented and understood by internal staff and facilities

Proactively develop and execute on plans to improve the quality of relationships with facilities and facility related processes

Propose and develop initiatives that drive business performance (people, processes, products, technologies)

Ensure timely delivery of reports (external and internal)

Report details of facility support activities, share learnings and innovations

Contribute to Board reporting as required Assess any risks with regards to the gym supplier network capacity/availability, concentration and ongoing viability and ensure that these risks are being monitored and controlled.

  • San Fernando, Central Luzon, Philippines Converge ICT Solutions Full time

    Bachelor Degree in Information Technology, Computer Science or Engineering, ECE or related field of study with a network engineering focus.With experience in the related field is a plus.Fresh graduates are welcome to apply.Basic understanding of network infrastructure and network hardware.Ability to implement, administer, and troubleshoot network...

  • Network/VoIP Engineer

    2 weeks ago


    San Fernando, Central Luzon, Philippines Cyzerg India Full time

    Cyzerg is a technology company specialized in the research, development, implementation, and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central, and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer...


  • San Fernando, Central Luzon, Philippines Majorel (Formerly Arvato Bertelsmann) Full time

    Overall Responsibilities:Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.Virtual desktop troubleshooting for remote staff.Perform laptop, desktop, printer and hardware setup and configurationsWorks with vendor support contacts to...


  • San Fernando, Central Luzon, Philippines Majorel (Formerly Arvato Bertelsmann) Full time

    Overall Responsibilities:Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.Virtual desktop troubleshooting for remote staff.Perform laptop, desktop, printer and hardware setup and configurationsWorks with vendor support contacts to...

  • Workforce Officer

    3 days ago


    San Fernando, Central Luzon, Philippines dnata Travel Inc. Full time

    Job Purpose: Ensure maximum network resource productivity and efficiency by use of resource planning in order to achieve targeted service levels. Proactively address shift and daily operational productivity to ensure agreed network call and multi-media service levels are met. Produce staff schedules and rosters for multiple sites across the Commercial...


  • San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR-13780 Property Management Admin Assistant (WFO - Pampanga | Morning Shift) Thrive in a Dynamic Setting and Become a Property Management Admin Assistant at Cloudstaff Do you enjoy providing exceptional support and ensuring smooth operations? Cloudstaff is looking for a detail-oriented Property Management Admin Assistant to join our team in Pampanga Where...


  • San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR-13783 Property Management Admin Assistant (WFO - Pampanga | Morning Shift) Calling All Organizational Whirlwinds—Join Cloudstaff as a Property Management Admin Assistant Do you possess a superpower for keeping things organized and running smoothly? Cloudstaff needs a talented Property Management Admin Assistant to join our team in Pampanga and become...


  • San Fernando, Central Luzon, Philippines Asurion Full time

    Role: Technical Support RepresentativeLocation: ClarkMonthly Pay: 34,500 PHP (includes base pay and allowances)Here's how we take care of you:Monthly pay: 34,500 PHP (includes base pay and allowances)Competitive pay and benefits including health, dental, and visionRetirement savings planPaid time offContinuing education supportOngoing training to grow your...


  • San Fernando, Central Luzon, Philippines Midori Casino Full time

    • Lead and supervise IT support for the gaming studio operation on his shift.• Provide support (hardware & software) to end-users. • Doing basic server tasks Active Directory, DNS, Group Policy, WDS and WSUS. • Maintaining the network traffic line with the used of monitoring applications. • Ensure the production well-functioning and maintain the...


  • San Fernando, Central Luzon, Philippines Technokids Philippines Full time

    Facilitate Information Technology skills training and provide consultation on the latest software used primarily in IT and EducationOrganize activities and programs for skill development of teachers and studentsCollaborate with the IT Curriculum team through documentation and reports on training, client support, and eventsQualifications:Preferably a...


  • San Fernando, Central Luzon, Philippines Technokids Philippines Full time

    Facilitate Information Technology skills training and provide consultation on the latest software used primarily in IT and EducationOrganize activities and programs for skill development of teachers and studentsCollaborate with the IT Curriculum team through documentation and reports on training, client support, and eventsQualifications:Preferably a...


  • San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR-13666: Medical Billing and Collections Specialist (WFO - Angeles City) Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia....


  • San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR-13666: Medical Billing and Collections Specialist (WFO - Angeles City) Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia....


  • San Fernando, Central Luzon, Philippines Jet Support Services, Inc. Full time

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...


  • San Fernando, Central Luzon, Philippines Jet Support Services, Inc. Full time

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...


  • San Fernando, Central Luzon, Philippines Jet Support Services, Inc. Full time

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...


  • San Fernando, Central Luzon, Philippines BOF, Inc. Full time

    Provides support to the Chief Compliance Officer in overseeing the risk taking activities across the Bank, as well as in evaluating whether these remain consistent with the Bank's risk appetite and strategic direction.Regular Duties:Supports the board of directors in developing the risk appetite and translating it into a risk limits structure for...

  • IT Support Specialist

    2 weeks ago


    San Fernando, Central Luzon, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Inventory Specialist

    2 weeks ago


    San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR-13596: Inventory Specialist | Work From Office (WFO) | Angeles Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia....

  • Inventory Specialist

    3 weeks ago


    San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR-13596: Inventory Specialist | Work From Office (WFO) | Angeles Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia....