Content Moderator
2 weeks ago
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore
Top reasons to work with TDCX
Competitive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld-class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awards What is your mission?Conducts screening and review of contents being uploaded to the platform in compliance with policy, legal, and safety standards.Ensures policy, legal compliance, and safety of content uploaded to the platform.Become and remain knowledgeable and passionate about leading e-commerce products, policies, legal, and safety standards.Escalate issues to the immediate supervisor in accordance with the MSA and this SOW.Capable of coping with peaks in contact volumes during promotion seasons.Review contents within agreed latency SLA and standards of quality.Complete and pass all required basic product related trainings. Who are we looking for?Completed at least 2 years in collegeMust have at least 6 months of BPO experienceExperience in content moderation is a plusCan exhibit strong comprehension, attention-to-detail and rational decision-making in applying client guidelines in regulating seller content.Strong analytical and problem-solving skills in analyzing issues, for evaluation and resolution. Capable of coping with peaks in queue volumes during promotion seasons.Excellent communication skills rated at a C1 levelWilling to work in rotating shiftsCan work in Ortigas Center, Pasig City How to Apply?Online
Send us your application through Jobstreet and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via
Onsite
Send us your application through Jobstreet and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-7pm
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