Incident and Problem Management Officer

Qualifications:Proven experience in incident and problem management within an IT environment.Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities.Familiarity with ITIL or other ITSM frameworks is preferred.Key Responsibilities:Manage and prioritize incident and problem tickets from initiation to resolution.Leads...

**Job Summary** Manage and resolve IT incidents and problems to minimize business disruption, driving Continuous Service Improvement and enhancing IT services quality and efficiency. Main Purpose of the Job • Oversee the management and resolution of incidents and problems, ensuring minimal disruption to business operations. • Facilitate Root Cause...

The position is responsible for identifying the root causes of incidents, creating a workaround fix, and developing final solution for recognized errors. The position is also responsible for analyzing trends and historical incident data to proactively manage a service problem.Responsibilities:Identifies the root causes of incidents and creates a workaround...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Job Posting DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

Cyber SOC Incident Response Analyst With growing number of Security Incidents and in order to improve Incident Response process, the Security Operations Center needs to assign a Tier 1 Cyber SOC Incident Response Analyst who will be able to quickly identify the true cause of a cyber incident, determine the span of a compromise and provide practical advice to...

Job Description: Triage and assess security events to determine if an information security incident has occurred.Execute documented processes within all activities of the playbook and security incident response lifecycle.Collect, preserve and process volatile information and evidences needed to conduct highly-confidential forensic investigations....

About the roleSocon Builders and Development Inc. is seeking a Safety Officer to join our team in Quezon City Metro Manila on a contract basis. In this critical role, you will be responsible for ensuring the highest standards of health and safety across our construction sites, protecting our workers and safeguarding our operations.What you'll be...

A Specialist that will be part of IT Infrastructure Team that will provide technical support either onsite or remote for every IT issue encountered by end users ensuring seamless usage of general IT resources that enables the business to function properly.JOB DUTIES AND RESPONSIBILITIES: Creates and handles service requests and incidents related to...

Job SummaryThe Customer Service Officer (CSO) reports to the Head of the ITG-SMO-OD-IRD-CSS. He is responsible for providing first-level support for medium to complex I.T. related incidents, requests and queries from computerized systems users of the Bank. Works on resolving incidents, requests and queries at the soonest possible time. If needed, escalates...

OverviewManages office services and concerns of offices/workplaces (employee and guest touchpoints). FunctionsManages concierge (concern handling) and housekeeping (upkeep) services in offices, lobbies, CRs, guest lounges, pantry, admin and locker rooms, meeting/conference rooms, parking facilities, etc.Act as Point of Contact to the lessor or property...

POSITION SUMMARY:Review, evaluate, and analyze work environments and design programs and procedures to control, eliminate and prevent disease or injury caused by chemical, physical, and biological agents or ergonomic factors. May conduct inspections and enforce adherence to laws and regulations governing the health and safety of individuals.ORGANIZATIONAL...

Data Privacy Officer Data Privacy officer is responsible for the school's compliance on regulations on ensuring that personal and sensitive personal information of stakeholders are protected in compliance with the regulations of the National Privacy Commission. The position includes implementation of data protection measures, submission of regulatory...

About OricaAt Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It's an exciting...

Actively identifying incidents and as necessary managing the incident resolution process, providing service recovery while managing client communications and their expectations.Proactive management of business critical real-time trading systems, middle office systems, back office and settlement systems, identifying issues and potential problem...

Responsibilities:Prepare, update and submit daily and compliance reports.Monitor and report status of corrective action or improvements on the audit findings.Evaluating and improving safety measures.Assist the Site team with establishing and maintaining a safe and professionally presented worksite.Implement and maintain health and safety standards.Conduct...

IT Officer position requires a skilled professional to maintain and support computer systems, networks, and hardware for employee use. Qualifications: Bachelor's degree in Information Technology or related field At least 3 years of relevant experience Excellent communication, problem-solving, and coordination skills Ability to provide support in hardware,...

Safety Officer Duties and ResponsibilitiesEvaluating and improving safety measuresAdvising on all matters related to workplace health and safetyInvestigating accidents, writing incident reports and making recommendationsConducting inspections to ensure equipment and site safetyEliminating work hazards.Organizing staff activities on OHSHelping government...

The Megawide Group has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assests throughout the Philippines.We are a proud Quadruple A contractor in the Philippines, an exceptional innovator in Engineering, Procurement, and Construction (EPC), and...

JOB ROLESOversee the administrative functions in the property management office including, but not limited to, office management, billing and collection, legal compliances, management of residents' online groups (e.g., Facebook, Viber, community applications), property housekeeping, and other admin rolesEnforce collection strategies to ensure that the...

Business Function:WB tech Financial Markets & Group Treasury is responsible for the IT environment that enables the most crucial commercial activities of ING: Trading, Risk Management, and Liquidity Management.Competitive Service area delivers best in class highly specialized technology platform to FM> users while anticipating on future needs. It responsible...