Reporting Analyst

1 week ago


Mandaluyong City, National Capital Region, Philippines Cielo Talent Full time
Reporting Analyst

Cielo is a leading strategic Recruitment Process Outsourcing (RPO) partner, and we're seeking a skilled Reporting Analyst to join our team. As a Reporting Analyst, you will play a critical role in shaping strategic insights and contributing to the excellence that defines our business.

Job Summary

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries. This role requires a strong analytical mindset, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Complete all required client reporting based on established service line agreement.
  • Complete requirements for other metrics and reporting.
  • Accept and complete all ad hoc reporting requests in a timely manner.
  • Create and maintain billing templates.
  • Develop audit process for monthly billing reconciliation.
  • Provide consultative information to client services teams around process & workflows that impact reporting and billing.
  • Analyze dashboards on a weekly basis and provide key findings to Client Services Manager or Client Services Director.
  • Monitor trends and make appropriate recommendations.
  • Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
  • Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
  • Facilitate ongoing discussions with client services leaders to eliminate non-value-add reporting.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience in reporting and analytics.
  • Associate's degree required. Bachelor's degree strongly preferred.
  • Demonstrated proficiency with the Microsoft Office suite, including Outlook and Excel.
  • Strong proficiency in Applicant Tracking Systems (ATS) and reporting capabilities.
  • Basic analytical skills with the ability to assess and present key data.
About Cielo

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. As a global leader in RPO, we have a reputation for executing innovative solutions that provide business impact.

Why Join Cielo?

As a Reporting Analyst at Cielo, you will have the opportunity to work with the industry's smartest people and to take ownership of your success. You will be part of a dynamic team that is passionate about delivering exceptional results and making a meaningful impact in the world of talent acquisition.



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