Technical Support Representative

4 days ago


Baguio City, Cordillera, Philippines Brandlink PH Full time
Technical Support Representative role involves maintaining, managing, and repairing IT systems, resolving network issues, and providing customer support.

Maintain, manage and repair IT systems, ensuring seamless operation and minimizing downtime.

  • Resolving network issues and troubleshooting technical problems
  • Installing and configuring hardware and software to meet business needs
  • Identifying and escalating priority issues to ensure timely resolution
  • Routing calls to appropriate resources and providing customer support
  • Documenting all call information according to standard operating procedures

Additional responsibilities may be assigned or requested by the Team Lead/Supervisor/Assigned POC.

Reports directly to the Team Lead/Supervisor/Assigned POC.

REQUIREMENTS:

  • BS in Information Technology or BS in Electrical Engineering graduate
  • One year of experience as Technical Support Representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Committed and passionate to learn

Job Type: Full-time

Pay: Php20,000.00 - Php21,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Pay raise
  • 13th month salary
  • Bonus pay
  • Performance bonus

Experience: Technical Support Representative: 1 year (Preferred)

Language: English (Preferred)



  • Baguio City, Cordillera, Philippines Neksjob Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative - Technical Support to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesAnswering incoming calls and responding to customer inquiries in a...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative - Technical Support to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesAnswering incoming calls and responding to customer inquiries in a...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.Job DescriptionWe're seeking a highly...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, committed to delivering exceptional quality and building unshakeable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...


  • Baguio City, Cordillera, Philippines Manpower Core Group Inc. Full time

    Job SummaryWe are seeking a highly motivated and results-driven Technical Sales Representative to join our team at Manpower Core Group Inc. in North Luzon. As a key member of our sales team, you will be responsible for achieving maximum sales profitability, growth, and penetration of our products and services in assigned territories and market segments.Key...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.Job DescriptionWe're looking for a skilled SEO...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.Job DescriptionWe're seeking a highly...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.Job DescriptionWe're seeking a highly...


  • Baguio City, Cordillera, Philippines TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. Full time

    About the roleWe are seeking an experienced Customer Service Representative to join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. in Baguio City, Benguet. As a full-time Customer Service Representative, you will be responsible for providing exceptional customer support through various channels, including chat and social...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...


  • Baguio City, Cordillera, Philippines ABSI Full time

    Job SummaryWe are seeking a highly skilled IT Assistant to join our team at ABSI. The successful candidate will provide technical support and ensure the efficient operation of our network infrastructure and associated technology.Key ResponsibilitiesProvide technical support and clerical assistance to ensure the smooth operation of IT systemsMonitor and...


  • Baguio City, Cordillera, Philippines ABSI Full time

    Job Overview At ABSI, we are seeking a highly skilled IT Assistant to join our team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation of our network infrastructure. Key Responsibilities • Provide technical support and assistance to IT staff and other departments • Monitor and inspect IT...


  • Baguio City, Cordillera, Philippines Work Services Full time

    Customer Experience RepresentativeWe are seeking a highly skilled Customer Experience Representative to join our team at Work Services. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key Qualifications:At least six (6) months of background in the Customer Experience industryOpen to...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Answer incoming calls from customers and respond to their inquiries...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Neksjob. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...


  • Baguio City, Cordillera, Philippines STACKph Full time

    Customer Service RepresentativeJoin STACKph and take the first step towards a rewarding career in customer service. As a Customer Service Representative, you will be the face of our company, providing exceptional support to our clients and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Baguio City, Cordillera, Philippines Work Services Full time

    Customer Experience RepresentativeWe are seeking a highly motivated and skilled Customer Experience Representative to join our team at Work Services. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support to clientsDevelop...


  • Baguio City, Cordillera, Philippines Neksjob Philippines Full time

    Customer Service RepresentativeWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Neksjob Philippines. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and...