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IT Officer
3 months ago
DUTIES & RESPONSIBILITIES
Provide technical expertise and leadership in the administration and development of web-based application systems and database systems.Responsible for managing and coordinating all technical components of Internet / Intranet systems development and maintaining Internet / Intranet applications that support company's business goals and objectives.Researches and implements new WEB technologies in order to improve the appearance and effectiveness of the WEB site.Support all web-based applications, ensuring that the systems are available 24/7 basis.Provide support for user related issues encountered for the different application systems.Assess new standards, technologies and trends, and formulate strategies and plans for enhancing the applications.Maintain cross-platform and cross-browser compatibility so that the web site is accessible from a variety of different environments.Supervises the identification and integration of business requirements towards developing a system plan.Performs analysis of existing systems and procedures and new system requirements.Identifies system functionalities that may be applied or implemented across the different business units of Customer Contact Center, Inc. to address specific business requirements.Interviews users to obtain essential data and information related to the requirements.Identifies flaws in existing system procedures and recommends solutions that correct them and further streamline work process.Anticipates potential problems and identifies system checks and validation controls that will address them.Identifies the system scope and functionality.Identifies the system modules and defines their features, hierarchy and interrelationships.Provide overview presentations on the system and its usage to the various user groups.Assist in preparing of any documentation vital to managing the different phases of system development and the task.Coordinates with other departments for requirements validation and process design / re-design.Manages the delivery of IT services to affiliates GENERAL SAFETY AND SECURITY RESPONSIBILITIESProtects the organization's assets thru upholding the principles of the Quality Information Security Management System (QISMS).Ensures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functions.COMPETENCY REQUIREMENTSAble to use one of the following WEB programming/application development tools and publishing / authoring tools such as, but not limited to:JAVAC++PERLMS Visual BasicASP.NETMS SQLAble to translate business/user requirements into system specifications. Able to recommend effective and efficient solutions to existing system procedures or problems. Able to identify various alternatives to implement projects.Able to establish prioritization levels of pending projects.Able to validate user requirements for purposes of system design. Able to optimize module design and menu structure. Able to design a multi-dimensional database. Fluent with both Windows Internet Information Server, Apache, Tomcat and other web authoring tools.Thorough understanding in Web-based graphic formats (JPEG / PNG / GIF).Must have a working knowledge of TCP/IP networks and Microsoft SQL Server.Able to establish, implement and continuously improve the quality of information security policies assigned to him/her.Able to establish structure and procedures to protect classified information.Able to present an IT project plan to management.Able to report information security related incidents without any delay to the right authority.Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality.Able to participate during training, orientation and awareness programs pertaining to QISMS.
OTHER REQUIREMENTS
EDUCATION REQUIRED
Graduate of B.S. in Computer Engineering, B.S. in Computer Science, or equivalent.
EXPERIENCE REQUIRED
At least three years of work experience as a systems analyst / programmerWith Apps Development ExperiencePERSONAL ATTRIBUTESGood team player - can easily relate with people in various levels of the organization.
Willing to travel.
OTHERS
Able to provide 24x7 on-call support.
Should be creative in developing WEB-based applications.
