Customer Loyalty Member IV
2 months ago
Join our team at Payments (P&O) Department where we are dedicated to supporting both Financial and Non-Financial Institutions (FI) clients. We handle complaints and queries related to international payments. Some of the key responsibilities include:
- Carrying out interventions for electronic payments inaccurately provided by Financial and Non-Financial Institutions.
- Creating and monitoring files for incoming payments that were not processed.
- Handling and analyzing complaints and inquiries from FI clients regarding international payments, domestic transactions, and direct debits.
- Proactively offering recommendations to minimize the occurrence of manual processing errors and enhancing quality to reduce complaints.
- Collaborating with other teams within the Payments Department to address complaints and prevent their recurrence.
- Developing improvement proposals to streamline processes.
- Ensuring adherence to the prescribed rules and procedures by Risk and Compliance.
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Customer Loyalty Member
1 week ago
Makati City, National Capital Region, Philippines ING Full timeAs a team member for the 2nd line team, the main responsibilities and duties are the following, but not limited to: Analyse incoming questions coming from the 1st line support and handle complex requests that cannot answered by 1st lineAct as the main point of contact/SME of 1st line team for any questions related to functional design of the risk...
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Customer Loyalty IV
3 days ago
Makati City, National Capital Region, Philippines ING Full timeJob Title: Digital Channels ConsultantJob Description:We are seeking a dynamic and skilled Digital Channels Consultant to join our team. This role is pivotal in promoting our digital channels and requires a diverse set of skills to meet the demands of our clients and internal stakeholders. The ideal candidate will have a robust understanding of our digital...
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Customer Loyalty Member V
5 days ago
Makati City, National Capital Region, Philippines ING Full timeHas relevant work experience but requires formal training in theories/concepts/basic processes of the function. Responsible for the day to day processing requirements of the function Performs various structured routine operational tasks in a standard work environment. Handles medium complex processes. Is starting to develop knowledge of the internal market...
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Manager, Loyalty Marketing
2 weeks ago
Quezon City, National Capital Region, Philippines Solaireresort Full timeManager, Loyalty MarketingQuezon City, Philippines | Posted on 05/17/2024 State/Province National Capital Region (Manila) Country Philippines Job Description Strategy Development: Develop comprehensive strategies to enhance customer loyalty, includingsegmentation, rewards structure, and communication plans. Program Management: Oversee all aspects of...
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Customer Loyalty Member III
3 months ago
Makati City, National Capital Region, Philippines ING Full timeChecks incoming pieces for completeness and correctness, scans them, enriches tasks and prepares messages for national as well as international payment and/or transaction traffic. Authorizes tasks/entries and processes them into systemsReview and repair non Straight thru payment instructionsProcess incoming domestic and cross border transfersSpots...
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2022 Loyalty and CRM Marketing Assistant
2 weeks ago
Quezon City, National Capital Region, Philippines Southstar Drug Full time2022 Loyalty and CRM Marketing Assistant (Fresh Graduates of marketing) (Start ASAP)Opportunity Expired The Loyalty and CRM Marketing Assistant works with the Marketing Officer in terms of the execution of existing loyalty and subscription programs. The role contributes to added customer value, a strong brand and increased sales by ensuring a strong customer...
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Administrative Assistant IV
2 weeks ago
Quezon City, National Capital Region, Philippines Ateneo Full timeAdministrative Assistant IV | Office of the Assistant Headmaster for Academics Posted a month ago and deadline of application is on 13 JulRecruiter was hiring a day agoJob DescriptionSummary of Work Activities and ResponsibilitiesUnder the direct supervision of the Assistant Headmaster for Academics (AHA), the Administrative Assistant IV provides frontline,...
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team member
2 weeks ago
Quezon City, National Capital Region, Philippines MAR EMPLOYMENT FOR GOOD SERVICES, INC Full timeHi there job-seekers MAR EMPLOYMENT FOR GOOD SERVICES are looking for:TEAM MEMBER / SERVICE CREW who are willing to be assigned at RED WOK located at EASTWOOD LIBIS, QUEZON CITY .QUALIFICATIONS:At least Senior High School graduate.Physically fit & hardworking.With pleasing personality towards customers.Experience is advantage.BE PART OF OUR TEAM, APPLY...
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Consumer Account
2 weeks ago
Makati City, National Capital Region, Philippines Aspire Global Solutions Full timeYour Key Responsibilities:Provide top-notch help and support to our valued customers. Do so with a friendly and positive attitude.Gives solutions and information to customers, ensuring their satisfaction and loyalty.Collaborate with team members to contribute to a positive and energetic work environment.Needed Qualifications:High School Graduate (Old...
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Customer Experience Head
2 weeks ago
Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full timeOur client is a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video...
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Data Controller IV
2 weeks ago
Makati City, National Capital Region, Philippines Credit Information Corporation Full timePosition: DATA CONTROLLER IVPlace of Assignment: Credit Information Management Services Group - Data CenterMonthly Salary: Php 31, AllowanceItem Number: OCIMSG-DC-005Opening Date: MAY 22, 2024Closing Date: JUNE 02, 2024Note: Submission of application documents should not be later than the closing date. Incomplete requirements and late submissions will not be...
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Makati City, National Capital Region, Philippines Aspire Global Solutions Full timeAre you passionate about delivering exceptional customer service?We're hiring a Customer Service Representative to join our dynamic team in Makati-Ayala. Exciting opportunities awaitYour Key Responsibilities:Provide top-notch help and support to our valued customers. Do so with a friendly and positive attitude.Gives solutions and information to customers,...
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Customer Experience Manager
2 weeks ago
Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full timeWe are looking for a Customer Experience Manager for our Local Bank client in Makati Role: Customer Experience ManagerIndustry: BankingSalary: up to 100kSet up: Onsite in MakatiSchedule: Mon to Fri, dayshiftLevel: Senior ManagerInterview level: Initial - over the phone, 2nd to Final - onsite Responsibilities: 1. Strategy development: Developing and...
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Head of Customer Acquisition
2 weeks ago
Makati City, National Capital Region, Philippines KSearch Asia Consulting Full timeOne of the newest purely digital banks in the Philippines.JOB DESCRIPTIONIn this role, you will be responsible for leading new user acquisition and user growth efforts to expand our customer base and drive business growth.Develop and implement comprehensive customer acquisition and growth strategies aligned with the bank's overall business objectives.Create...
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Head of Customer Experience/Engagement
2 weeks ago
Makati City, National Capital Region, Philippines Michael Page Full timeAbout Our Client A leading FSI here in the PH offering innovative solutions for businesses and individuals to make informed decisions in a business. Job DescriptionStrategic Planning: Develop and execute comprehensive strategies to optimize customer engagement, satisfaction, and retention, aligning them with the institution's overarching goals and...
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Technical Sales Specialist
2 weeks ago
Makati City, National Capital Region, Philippines TechoMania Full time"Technical degree in engineering or equivalent qualification. Minimum 3 to 5 years working experience in technical sales, after sales and / orservice.Microsoft Office proficiency is a must. Experience in a CRM or Salesforce system will be an added advantage.This job requires extensive field work by visiting jobsites and prospectcustomers, and must be able to...
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Executive Director IV
2 weeks ago
Makati City, National Capital Region, Philippines ED DESIGN Full timeDivision (Item No.):Office of the Executive Director (OSEC-DTIB-EXED No. of Vacant Positions:1Salary Grade: 29Basic Salary: Php 167,432/monthQUALIFICATION STANDARDS:Education:Bachelor's DegreeExperience:3 years of supervisory experienceTraining:None RequiredCareer Service Professional/Second Level Eligibility or equivalent (PD 907/RA...
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Customer Experience Manager
2 weeks ago
Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full timeFintech job in the Philippines, apply online now.CLIENT: Our client is the leading Fintech/e-Wallet company in the Philippines.JOB DESCRIPTION• Ensure that concerns raised by company the executives and stakeholders, government agencies, platinum subscribers, high profile personalities (endorsers, social media influencers and the like), politically exposed...
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Sales Associate
2 weeks ago
Makati City, National Capital Region, Philippines Hobbiestock Collectibles Full time*Welcome customers to the store and answer their queries*Promoting special sales, offers and awareness of store loyalty program*Recommending related products to increase customers' options*Maintain in-stock and presentable condition assigned areas*Comply with inventory control procedures
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Customer Specialist for Banking
2 weeks ago
Makati City, National Capital Region, Philippines Foundation for Recovery Full timeCustomer Specialist for Banking & Finance Account Job Requirements Monthly Salary: 20,000 Entry Level BPO Experience: 0 to 1 Year Qualification: Associate DegreeBachelor's Degree Schedule: Dayshift Location: Cebu A customer specialist in a banking & finance account is crucial in building and maintaining strong relationships with customers,...