Inbound Sales Team Supervisor

2 weeks ago

Pasig, National Capital Region, Philippines TSD Global Philippines Full time

Are you passionate about music and looking for an exciting opportunity to combine your love for music with your career?

Look no further We are seeking vibrant and enthusiastic individuals to join our team as we embark on a journey to revolutionize the music industry.

We need new Inbound Sales Team Leaders to join our growing team

We offer competitive pay, HMO for you with FREE dependent, performance incentives and commissions and merit / annual performance increase

Job Responsibilities:

· Responsible for leading a team of inbound sales agents in achieving KPIs around call handling and agent hours and productivity metrics.

· Participate daily in the training and development of direct reports. Heavy focus on coaching monitored calls to improve call efficiency techniques and sales strategies

· Drive accountability in meeting or exceeding expectations regarding attendance, punctuality, and productivity responsibilities.

· Drive the performance of lower-performing and/or problematic agents, including managing PDA's, corrective action, or other personnel areas, making sure complete and accurate documentation is done.

· Create a positive and motivating work environment that recognizes both the

individual and the team's successes on a daily, weekly, and monthly basis.

· Receive and implement feedback from weekly reviews, triad sessions, and/or

other activities targeting Team Leader development.

· Lead and/or participate in incentives and other motivational activities.

· Help manage the rollout of new and/or pilot programs/changes to ensure accuracy and completeness, which may include training and ongoing monitoring to maintain quality.

· Assist management and trainers to develop, coordinate, communicate and train direct reports on program or product changes.

· Work with various internal departments to identify, resolve, track, and trend any problems and/or opportunities.

· Ensure required reports are submitted as scheduled, including EOD, reporting, call monitoring forms, and other reports as assigned.

· Communicate in real-time any identified operational trends, problems, or client issues.

· Attend and participate in both internal and client meetings, including daily touch bases, monitoring sessions, and training workshops.

· Assist with special assignments, such as SME and peer-to-peer development opportunities, as needed to support account goals.

· Assist, where needed, with recruitment, HR admin, personal development, and other areas that contribute to maintaining processes and the growth of the campaign

· Help identify and develop high-potential individuals within the team in support of career pathing opportunities.

· Follow all company policies and exhibit a high level of professionalism in deeds and actions at all times.

Qualifications:

  • College degree or equivalent experience
  • Excellent communication skills, both written and verbal.
  • Strong leadership and motivational skills
  • Preferably with 2 years of experience handling Inbound Sales Programs
  • Experience leading inbound sales teams
  • Excellent computer skills (MS Office suite)
  • Must be amenable to working on flexible schedules
  • Must not have any conflicts on their schedule in the next 180 days from the start date
  • Must be amenable to work onsite
  • Must be amenable to working temporarily in Taguig and then eventually moving to Antipolo site

Get hired and enjoy the following:

  • Free SXM Radio Access with hundreds of channels to choose from
  • Competitive Pay. Up to 50K earnings per month
  • Payday Every Saturday
  • HMO for you with 1 FREE Dependent
  • Flexible Service Incentive Leave (SIL) program
  • Fast-track internal career growth opportunities

Our Recruitment office is located at Upper McKinley Hill, Taguig City, Philippines. You may also walk in.

Recruitment Hours: Mondays - Fridays from 9am-5 pm.

Bring a copy of your resume, a valid ID, a black pen and a vaccine card. Wear a Smart Casual attire.

*Terms and conditions apply

Job Type: Full-time

Pay: Php30, Php34,000.00 per month

Benefits:

  • Additional leave
  • Flextime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Evening shift
  • Late shift
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Commission pay
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Pasig City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Team Leader: 1 year (Required)
  • Inbound Sales: 1 year (Required)

#J-18808-Ljbffr

  • Team Leader

    2 weeks ago

    Pasig, National Capital Region, Philippines NuVision Internation Services Philippines Full time

    -Handle all TL duties including Auto Dialer, Calibrations, Inbounds, and daily reporting.-Ensure inbound ques have 95% or better answer rate with AWT 60 seconds or less.-Ensure all missed incals and recalibrations are fully booked for all markets.-Making sure all agents have high handling time with minimal work offline and wrap up.-Ensure auto dialer is 100%...

  • Sales Team Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines Fpsinc Full time

    OverviewFull Potential Solutions (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Kansas City, MO; Manila and Davao, Philippines; Pune, India and Bogota, Colombia. We employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and provide fulfilling...

  • Store Team Leader/Supervisor/Member

    2 weeks ago

    Pasig, National Capital Region, Philippines Bravefoods Global Holdings Inc. Full time

    Store Team Leader/Supervisor/Member (SM Megamall) Retail Assistants (Retail & Consumer Products) Supervise and lead the store team, including froyo artisan, cashiers, and other staff.Provide guidance, training, and coaching to team members to enhance their skills and performance.Delegate tasks effectively and ensure that workload distribution is...

  • Team Leader Level/QA

    2 weeks ago

    Pasig, National Capital Region, Philippines Telan Solutions Full time

    Job Description:Ensures collectors meet or beats daily collections goalEnsures collectors are complied with Target quality call outs.Resolves client's future complaints and or problem;Participates in appraising potential collectors in coordination with his/her Team LeaderProvides accurate answers to subordinates' and client questions; resolves work-related...

  • Sales Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full time

    Develops and implements strategic marketing/sales programs to make the company name renowned in the Consumer Finance industry within the target market area Establish good relations and strengthen the company presence in the prospect market Ensures the growth of the number of qualified loan applications within the target area. Assists the manager in achieving...

  • Team Leader/Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Divergence HR Consulting Group Inc. Full time

    Discover a workplace that values your well-being and success. Enjoy competitive allowances, comprehensive HMO coverage, up to 30 days of paid time off, and exciting performance-based bonuses and incentives.We are seeking a highly skilled and experienced Medical Coding Team Leader to join our dynamic team. The ideal candidate will possess strong leadership...

  • On-Road Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines UPS Full time

    UPS Head of On Road Operations ( Pasig/Clark ). Pasig , Philippines Apply Now Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique...

  • Production Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Spencer Foods Corporation Full time

    Team Leaders/Supervisors (Manufacturing, Transport & Logistics) Preferably a graduate of Bachelor of Science in Food TechnologyAt least 1 year experience in Supervisory positionWilling to work in Kapitolyo, Pasig CityDUTIES AND RESPONSIBILITIESSupervise and manage the day-today production activities to ensure efficient and smooth operationsLead and manage a...

  • Inbound & Go-To-Market Quality Lead

    2 weeks ago

    Pasig, National Capital Region, Philippines Unilever Full time

    MAIN JOB PURPOSE The Inbound & GTM Quality Lead plays an important role in overseeing Quality Assurance Operations across various stages, from the receipt and storage of raw materials to the distribution of finished products in the Go-To-Market (GTM) process. Their primary focus lies in ensuring the effective and efficient management of quality standards...

  • Inbound & Go-To-Market Quality Lead

    2 weeks ago

    Pasig, National Capital Region, Philippines Unilever Brazil Full time

    MAIN JOB PURPOSE The Inbound & GTM Quality Lead plays an important role in overseeing Quality Assurance Operations across various stages, from the receipt and storage of raw materials to the distribution of finished products in the Go-To-Market (GTM) process. Their primary focus lies in ensuring the effective and efficient management of quality standards...

  • senior sales supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines AGRICYN VENTURES, INC. Full time

    Job description:· Achieve growth and hit sales targets by successfully managing the sales team· Objectives setting, coaching and performance monitoring of sales representatives· Design and implement a strategic business plan that expands company's customer base and ensure its strong presence· Identify emerging markets and market shifts while being fully...

  • Team Leader/Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines TDCX Philippines Full time

    Job HighlightsBe a part of one of the best companies to work for in AsiaExcellent perks and benefitsAbove-industry average salaryJob Description#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands...

  • Sales & Marketing Assistant

    2 weeks ago

    Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    The Sales & Marketing Assistant supports sales and marketing teams by tracking, organizing and reporting sales and marketing information S/he Inputs and updates customer data and price quotations in a database, and resolves sales related issues.Coordinates with the Field Sales Supervisor and reports to the Sales and Marketing Manager.Duties:Assist the...

  • Ramp Hiring I Sales Account Agent

    2 weeks ago

    Pasig, National Capital Region, Philippines Aspire Global Solutions Full time

    Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salaryQualifications: Candidate must have at least 1 month of BPO experience Candidate must have at least Good English Communication Skills Accepting Highschool graduates, College...

  • Ramp Hiring I Sales Account Agent

    2 weeks ago

    Pasig, National Capital Region, Philippines Aspire Global Solutions Full time

    Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities.We offer up to 25k salaryQualifications: Candidate must have at least 1 month of BPO experience Candidate must have at least Good English Communication Skills Accepting Highschool graduates, College...

  • Operation Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Park Secure Full time

    JOB SUMMARYThe Operation's Supervisor directly reports to the Operations Manager of the day-to-day. Operations of the assignedCar park's functions and duties.The Operations Supervisor carries out responsibilities in all of the following functional areas:Operational FunctionsSales and Marketing Support FunctionsBusiness Development Support FunctionsManaging...

  • Operation Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines PARK SECURE MANAGEMENT CORP. Full time

    JOB SUMMARYThe Operation Supervisor directly reports to the Operations Manager of the day-to-day operations of the assigned car park's functions and duties. The Operations Supervisor carries out responsibilities in all of the following functional areas; Operational Functions Sales and Marketing Support Functions Business Development Support Functions...

  • Sales Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines ResultsCX Full time

    Sales Representative - PasigHiring nowDo you have skills in customer persuasion? It's the best time to join a fast-paced company that provides recognition and accolades to its top performers AtResultsCX, we value ourteam in providing excellent customer service experience to our clients while building a more compelling communityin our workplace.We strive to...

  • Team Lead/Operations Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines TDCX Philippines Full time

    Job HighlightsBe a part of one of the best companies to work for in AsiaExcellent perks and benefitsAbove-industry average salaryJob Description#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands...

  • Senior Drilling Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Energy Development Corporation Full time

    Senior Drilling Supervisor page is loaded Senior Drilling Supervisor Apply locations EDC Rockwell Business Center Tower 3 time type Full time posted on Posted 30+ Days Ago job requisition id JR Unleash your energy within Be a part of the EDC Team Manages and implements Well Programs with greater degree of scope and complexity in terms of type of wells,...