Team Leader/Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES● Responsible for the team performance monitoring and validation● Responsible for the consistency and improvement of team's performance as shown in the performance scorecard and job satisfaction of the heroes, ensuring that the team can meet and exceed the set client's KPI targets.● Responsible for knowing and...

Team Leader | With Background in Collections Supervisors/Team Leaders (Call Centre & Customer Service) Support Services Group is on the lookout for an experienced individual to step into the role of Team Leader. If you are a tenured customer service representative or have SME experience, and you're ready to elevate your career in a leadership role, this...

Job Description:Ensures collectors meet or beats daily collections goalEnsures collectors are complied with Target quality call outs.Resolves client's future complaints and or problem;Participates in appraising potential collectors in coordination with his/her Team LeaderProvides accurate answers to subordinates' and client questions; resolves work-related...

Supervisors/Team Leaders (Call Centre & Customer Service) The successful candidate will be responsible for meeting or exceeding client goals for quality and performance for assigned programs. This includes positively motivating Customer Service Representatives, monitoring program objectives, providing on-the-job training, creating a team/positive...

Supervisors communicate organizational needs and oversee staff performance to provide guidance and support for individual development needs.Also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.Setting goals for performance and deadlines in ways that comply with company's plans and visionOrganizing...

Job Purpose:Responsible for our client relationships. Works closely together with the team to ensure that the highest quality of service is delivered to our clients in alignment with the company's goal. Provides support and resolution to Level 3 or high impacting issue.Benefits to this position include:Internet Subsidy during WFHHealth Insurance (HMO with...

Job HighlightsBe a part of one of the best companies to work for in AsiaExcellent perks and benefitsAbove-industry average salaryJob Description#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands...

Excellence is our standard. Our team is dedicated to maintainingthe highest standards of quality and efficiency in every aspect of our distribution process.Graduate of Information Technology, Computer Science or equivalent.Knowledge in PHP, MySQL, Linux and Java an advantage but not requiredAnalytical, organized & a team player.ACCOUNTING ASSISTANTGraduate...

About the job Team Leader - Benefits VerificationsKEYS RESPONSIBILITIES:Supervise a team of CoordinatorsProvide domain knowledge and end to end service deliveryProvide insights to the leadership on any areas of improvement and manage change within the processResource management to ensure continuity of delivery and high-quality serviceResource development and...

Store Team Leader/Supervisor/Member (SM Megamall) Retail Assistants (Retail & Consumer Products) Supervise and lead the store team, including froyo artisan, cashiers, and other staff.Provide guidance, training, and coaching to team members to enhance their skills and performance.Delegate tasks effectively and ensure that workload distribution is...

Team Leader I, primary responsibility is a subject matter expert with diverse functions to support his/her team members and manage daily operations work based on the scope of the assignment. Solution Lead works the escalated cases from their team and creates required business requirement documents for system solution and enhancement if they need to go to the...

QUALIFICATIONSNative Portuguese and Spanish speaker (both language can speak and write)Fluent in English language as they will communicate with client and MNL management teamWith minimum experience of 1 year in a BPO as a Team LeaderCurrently residing in PH/ willing to relocate in PHWilling to work Brazil and Spanish local time (Graveyard shift in PH)Willing...

Completed 2 years in College (No Back Subjects).3 years or more experience in BPO set-up.2 years experience as Team Lead in BPO Set-Up.Preferably with 1 year experience in handling E-Commerce.Experienced in handling a team with at least 15 or more headcounts.Job Type: Full-timePay: Php40, Php50,000.00 per monthSchedule:Rotational shiftExperience:Team Leader:...

JOB DESCRIPTIONDesignation/ Role: Team LeaderDepartment: Account Receivable (Claims and Billing)Work Timing: Night ShiftQualifications: Any GraduateSkills:Excellent written and oral communication skillsWorking knowledge of Excel and other Microsoft toolsExperience in handling team of 30-40 CSRsGraduate from any streamMust have strong clinical critical...

Team Leader is a professional in charge of guiding, monitoring and leading an entire group. They are responsible for motivating their teammates as well as inspiring positive communication within them so that they can work together toward achieving goals.Job Type: Full-timePay: Php40, Php50,000.00 per monthBenefits:Paid trainingSchedule:8 hour...

ACOM Consumer Finance Corporation is looking for passionate, innovative, and amazing individuals who are in pursuit of excellence and prominence Be part of the game-changing team today and #ACOMplishYourDreamsWork with a multinational company with a rock-solid foundationBe part of the Leading Consumer Finance company from JapanExperience the wonders of our...

Support Services Group is on the lookout for an individual who is experienced in customer care to step into the role of Team Leader. If you are a tenured customer service representative or have SME experience, and you're ready to elevate your career in a leadership role, this opportunity is tailored for youABOUT THE ROLEAs a Team Leader, you will play a...

1 year Experienced Team leaderBPO LOCAL COLLECTIONS ACCOUNTPreferably has experience in LOCAL COLLECTIONS.Proficient in Microsoft office.Has good people/management skills.Can work independentlyAble to finish task/reports in a timely mannerCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set...

Are you a natural leader with a passion for excellence? We're looking for a driven Operations Team Leader to join our vibrant teamWhat We're Looking For:- At least 6 months of experience as a Team Leader in a BPO setting- 1-2 years of proven success in a Voice Account- Exceptional leadership skills that inspire and motivate- Excellent verbal and written...

Job title: Team Leader (E-Commerce Social Media)OnsiteLocation: Cyberscape Gamma Ortigas Pasig CityRotating Shift: (morning, mid and evening)Qualifications:Completed 2 years in College (No Back Subjects).3 years or more experience in BPO set-up.2 years experience as Team Lead in BPO Set-Up.Preferably with 1 year experience in handling E-Commerce.Preferably...