Operations Manager- BPO

Career Opportunity: Operations Supervisor, BPOQualifications:Associate Degree/Bachelor's DegreeAtleast 5 years in the BPO industryat least 3 years experience as Operations ManagerPreferably has experience in E-commerce but not requiredCapable of multitasking, being agile, and maintaining flexibilityHas experience in handling Team Leaders and Client...

Account Operations ManagerIf your idea of customer success is based on a motivation to help others find solutions to their challenges our Account Operations Manager is a role to consider. Our AOM is the key liaison for our clients and internal operations/ support teams in designated call centers. This client services role uses an understanding of our...

Job title: Senior Operations Manager (Mandarin Bilingual)Start Date/s:ASAPWork Arrangement: 100% Onsite in Ortigas, ManilaSalary Package: up to 200K (depends on the experience)Qualifications:● Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin) ● 3-5 years in an operational management role in BPO setting It...

Job title: Senior Operations Manager (Mandarin Bilingual)Start Date/s:ASAPWork Arrangement: 100% Onsite in Ortigas, ManilaSalary Package: up to 200K (depends on the experience)Qualifications: Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin) 3-5 years in an operational management role in BPO setting It would be...

Job DescriptionResponsibilities:Develop and implement the operational strategy for the retail account.Oversee and manage day-to-day operations.Prepare and manage the budget for the retail account.Identify areas for process improvement.Ensure compliance with all legal and regulatory requirements.Required Skills:Bachelors' Degree Holder.At least 3 years...

This leader is responsible for the overall smooth operation of outsourcing contracts with the client. In this position the incumbent will affect the actions of internal and external resources in the goal of delivering contracted services at targeted service levels.This role also often plan, direct and coordinate operations in support of a company's growth....

We are an innovate BPO solutions team that delivers cost-effective results to our clients, we work hard and play hard, enjoying what we do. We have a strong focus on customer service, operating in a supportive and collaborate office. All employees must work from the office to maintain our levels of collaboration and support.About the OpportunityAn exciting...

Supervisors/Team Leaders (Call Centre & Customer Service) Your responsibilities include but are not limited to: 1. Coordinate with all departments and department managers within the company to meet campaign needs. 2. Ensure Daily MyPay schedules, logs and overtime filings are correct and accurate before forwarding for final approval. This requires due...

Outsource Accelerator is the trusted source for independent information, advisory, and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority and we offer the world's leading aggregator marketplace for outsourcing.We specifically provide the conduit between Philippines outsourcing suppliers and businesses – clients...

Job Location: One San Miguel Avenue Bldg Additional Perks: With commission Concise Details: Prefer candidates with co-working experience, though experience in property/realty leasing is also acceptable or senior sales experience with good people management skills. Preferred previous job experience: Health Insurance Advisor Company Description Virspacio...

Designation/ Role: Manager / Senior Manager / Operations ManagerDepartment: Accounts ReceivableWork Timing: Night ShiftQualifications: Graduate (Any Stream)Salary: Maximum of 100k including benefitsSkills: Proven experience as Manager/Sr Manager or similar position. Experience with recruiting and performance evaluation processes. Familiarity with financial...

Asset Management and Compliance Specialist (Hybrid Work Set-up) Collections (Call Centre & Customer Service) Full time Add expected salary to your profile for insights We're an award-winning business process outsource provider, to some of the world's largest brands operating contact centers and back-office services from offshore, nearshore, and onshore...

Key responsibilities:Provide inspired leadership for the organizationMake important policy, planning, and strategy decisionsDevelop, implement and review operational policies and proceduresHelp promote a company culture that encourages top performance and high moraleOversee reporting, planning and auditingWork with senior stakeholdersWork with the board of...

Job Overview:As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day operations of our business processes. This role requires a strategic thinker with a strong background in BPO operations, process improvement, and team management.Operational Leadership:Lead and manage the overall operations of the business unit,...

Operations Manager (US Healthcare Account) | Ortigas PasigThis position is responsible for coaching and supporting Team Leads and Assistant Manager(s) ensures that each team lead meets or exceeds their team performance. This position is also responsible for ensuring client quality and service levels are met on a consistent basis.PRIMARY DUTIES &...

Posted 12 days ago and deadline of application is on 4 JunRecruiter was hiring a day agoJob DescriptionOrganic Social AdsStrategy Execution: Design and implement social media strategies to enhance Everten's brand presence across Facebook, Instagram, and TikTok, focusing on the 20-30 year old demographic.Community Management: Oversee and engage with our...

The position is responsible for managing day to day operations and execution of programs. Supervises multiple Sr./ Team Leads (4 –8 direct reports). Responsible for operations performance, client satisfaction and program metrics. Based on program size, may oversee a single LOB or multiple programs.Analysis - Manages call center operations by means of...

Digital & Search Marketing (Marketing & Communications) Join Our Marketing Team as a Social Media ManagerWe are looking for a dynamic Social Media Specialist based in the Philippines to manage the organic social channels, enhancing brand awareness, engagement, and revenue. This role requires close collaboration with our Marketing team in Australia to ensure...

You will conduct client program training and reinforcement training for new hires.You will also guide our newbies in their A-bay training up to their nesting period.In greater details, here are the tasks that you will be responsible for:Responsible for consistently delivering high-quality client training programs while adhering to the Company's training...

Qualifications:Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)3-5 years in an operational management role in BPO settingIt would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry.Minimum of 2 years in college, preferably a bachelor's degreeWilling to...