Business Process Analyst

2 weeks ago


Davao City, Davao, Philippines Teradyne Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Business Process Analyst

Duties and Responsibilities:

The Business Analyst will work as part of CSO's Business Process & Systems (BPS) Team, and will be the primary point of contact for both business end users and IT resources to define and roll out solutions. Will work across functional boundaries to elicit, document business requirements, create solutions and implement changes that add value to the organization.

Role is:

  • Responsible for requirements management and planning. Work closely with Business users across CSO to understand business processes, needs and requirements.
  • Communicate with IT resources to ensure developed solutions are delivered with correct functionality and are on-time.
  • Perform the following aspects of analyzing and creating business solutions: Define, collect, document, and manage requirements, create test plans, test solution, provide user trainings and basic provide basic support. (This does not include developing the solution itself)
  • Create process documentation/workflows/mockups/wireframes and facilitate process workflow modelling to collaborate on projects and process improvements and clearly defined end to end use cases
  • Communicate the status of projects requirements to stakeholders as needed, including the CSO senior staff; escalate issues as needed. Point of contact for any issues and concerns for project requirements.
  • Perform troubleshooting for errors to help replicate and identify cause of problems.
  • May have to handle project coordination/management tasks.

Basic Qualifications, Experience, Skills and Education Required:

  • At least 1-2 year(s) of working experience in the related field is required for this position
  • CSO Business processes knowledge and familiarity required
  • Process oriented and strong documentation/diagramming skills
  • Good in oral and written communication skills, conflict management and relationship skills
  • Strong analytical and negotiation skills
  • Experience in gathering and analyzing user requirements
  • Above average knowledge in Microsoft applications
  • Experience in project management is an advantage

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment .

#LI-JA1

Job Segment: Business Process, Business Analyst, Project Manager, Sales Operations, Management, Technology, Sales

#J-18808-Ljbffr
  • Business Analyst

    2 weeks ago


    Davao City, Davao, Philippines Capgemini Full time

    Business Analyst - Trade Finance ProgramThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.Job Title: Business Analyst – Trade FinanceLocation: London, UK Travel/Relocation/Remote: Hybrid 3 days / WeekCapgemini is seeking a Business AnalystUnderstand Business Problems:Bridge gap between...

  • Business Process

    2 weeks ago


    Davao City, Davao, Philippines Alsons Development & Investment Corporation Full time

    JOB DESCRIPTION1.Assists Business Process and Compliance supervisor in the following tasks.a.Manage and provide administrative support services in the implementation of all aspects of the risk functionb.Implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risksc.Facilitate compliance and risk...

  • Business Process

    2 weeks ago


    Davao City, Davao, Philippines Alsons Development & Investment Corporation Full time

    JOB DESCRIPTION 1. Assists Business Process and Compliance supervisor in the following tasks. a. Manage and provide administrative support services in the implementation of all aspects of the risk function b. Implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks c. Facilitate compliance and risk...

  • Business Process

    2 weeks ago


    Davao City, Davao, Philippines Alsons Development & Investment Corporation Full time

    JOB DESCRIPTIONAssists Business Process and Compliance supervisor in the following tasks.a. Manage and provide administrative support services in the implementation of all aspects of the risk functionb. Implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risksc. Facilitate compliance and risk...


  • Davao City, Davao, Philippines Chef's Hut Bakery Corp (PANDERO BAKESHOP) Full time

    Chef's Hut Bakery Corp (PANDERO BAKESHOP) Business Process Supervisor- Demonstrate effective time management, coordination, organizational skills, and the ability to handle pressure while maintaining accuracy of all business process standardization program.Interact with Process Managers/ Owners handling large change projects/organizational development...

  • Processing Assistant

    2 weeks ago


    Davao City, Davao, Philippines IPASS Business Processing Services Inc Full time

    The Processing Assistant is mainly responsible for the end-to-end documentation, processing,and coordination of the requirements of the service the customer signed up for in IPASS. The tasks mayinvolve encoding, updating, and filing of records, maintenance of databases, monitoring, andcommunication of the progress of the client's sought service.Minimum...

  • Business Analyst

    2 weeks ago


    Davao City, Davao, Philippines FCI Software Technologies Inc. Full time

    Job Purpose:Responsible in understanding and documenting project requirements within the company and to successfully manage small and medium scope projects to completion. This includes understanding of where we are before the project, where we want to be after the project and the required steps to reach the goal.Essential Job Functions / Main Duties &...


  • Davao City, Davao, Philippines IPASS Business Processing Services Inc Full time

    Job description The Data Processing Officer/Processing Specialist is mainly responsible for the end-to-end documentation, processing, and coordination of the requirements of the service the customer signed up for in IPASS. The tasks may involve encoding, updating, and filing of records, maintenance of databases, monitoring, and communication of the progress...


  • Davao City, Davao, Philippines Concentrix Full time

    Job Title:Manager, Business IntelligenceJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Manager, Business Intelligence and Insights to join our team. Today.The future team member that will love this job will lead...


  • Davao City, Davao, Philippines Concentrix Full time

    Job Title:Manager, Business IntelligenceJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Manager, Business Intelligence and Insights to join our team. Today.The future team member that will love this job will lead...

  • Senior Analyst

    2 weeks ago


    Davao City, Davao, Philippines Nagarro Full time

    Company DescriptionWe are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world experts across 26 countries, to be exact). Our work culture is dynamic and...

  • BI Analyst

    1 month ago


    Davao City, Davao, Philippines Concentrix Full time

    Job Title:BI AnalystJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a BI Analyst to join our team. Today.The future team member that will lead our decisions for customers and partners by developing and providing data...

  • Business Analyst

    2 weeks ago


    Davao City, Davao, Philippines Venture Smarter Full time

    Venture Smarter is your trusted partner in navigating the complex landscape of business growth and transition. We believe that the key to staying ahead in today's competitive market lies in employing innovative, yet tried-and-tested business strategies. Our core values—innovation, integrity, and impact—drive us to deliver solutions that are both...


  • Davao City, Davao, Philippines Reeracoen Philippines Inc Full time

    ITSM Analyst, Managed Services - Davao City ID:46377 Overview40,000 PHP ~ 40,000 PHPTelecommunicationJob DescriptionThe ITSM Analyst plays a crucial role in enhancing the efficiency, effectiveness, and quality of services provided to customers, the business, and stakeholders. They are responsible for offering valuable insights into service performance,...


  • Davao City, Davao, Philippines Manulife Philippines Full time

    US Shared Services Business Process AssociateOpportunity Expired The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need you. The customer is the focus of everything...

  • Processing Assistant

    2 weeks ago


    Davao de Oro, Davao, Philippines IPASS Business Processing Services Inc Full time

    Job descriptionThe Data Processing Officer/Processing Assistant is mainly responsible for the end-to-end documentation, processing, and coordination of the requirements of the service the customer signed up for in IPASS. The tasks may involve encoding, updating, and filing of records, maintenance of databases, monitoring, and communication of the progress of...


  • Davao City, Davao, Philippines Connext Global Solutions Inc Full time

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Financial Data Analyst to join our growing team.What's in it for you?Competitive...


  • Davao City, Davao, Philippines Dynata Full time

    Database Development & Administration (Information & Communication Technology) Call Center Data Analyst is critical in making and preparing operational analysis of data and recommending optimal ways to represent it visually to Managers, Sr. Managers, Directors, and other VS stakeholders. To create quality assurance and process documentation and define Key...

  • Research Analyst

    2 weeks ago


    Davao City, Davao, Philippines Provision People Full time

    A premier expert network company connecting clients with industry specialists across diverse sector, is seeking a Research Analyst specialized in recruiting for all industries and verticals. The ideal candidate will play a pivotal role in supporting our client-facing team, conducting in-depth research, and facilitating interactions between PXN and our...


  • Davao City, Davao, Philippines Manulife Insurance Malaysia Full time

    Senior Operations Analyst page is loaded Senior Operations Analyst Apply locations Lapu Lapu City, time type Full time posted on Posted 2 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to...