Credit and Collection Senior Associate

2 weeks ago

Paranaque City, Calabarzon, Philippines AyalaLand Malls, Inc. Full time

Purpose and Scope:

  1. Supports the day-to-day credit and collection operations in his/her specific mall assignment.
  2. Ensures the effective, efficient and proper implementation of all credit and collection policies, systems, procedures and programs in his/her specific mall assignment.
  3. Complies with all the policies, procedures, rules and regulations of Ayala Malls Group all the time.

Essential Duties and Responsibilities:

1. Strategic Management and Direction

  • Supports the Credit and Collection Section Manager in the management, communication and alignment of strategic direction and objectives within Finance Department – Credit and Collection team in his/her specific mall assignment.

2. Application of Skills and Capabilities

  • Assists in the review of Statements of Account/Billing prepared by Ayala Malls' service provider in order to ensure accurate, complete and timely release of notices.
  • Payments (rent, utilities, grease trap, pest control and others)
  • Penalties and charges
  • POS compliance
  • Assists in the initial checking and review of sales report whether manual or POS transmitted data on a regular basis.
  • Assists in the conduct of random audits of sales data generated by the POS system and coordinates with the IT Support regarding discrepancies and non-compliances.
  • Assists in the preparation of percentage rent/sales computation on a timely manner.
  • Assists in the consolidation and preparation of A/R Aging Reports and Collection Reports.
  • Assists in the preparation of monthly CWTs and releases on a timely manner.
  • Contacts, follows-up and coordinates with Merchants issues related to delayed/overdue payments, refunds, billing and credit concerns.
  • Performs sorting, filing and safekeeping of company documents and records.
  • Performs scheduling support such as booking of appointments, room reservations and setting up/coordination of various meetings/discussions.
  • Performs travel arrangements (local and international) such as online booking of flights, drivers/cars, hotel accommodations and restaurant reservations.
  • Prepares Travel Orders and ensures that TOs are approved prior to processing.
  • Handles, processes and monitors billings as well as payments for corporate/mobile phones of the Department.
  • Handles and prepares all meeting-related logistics such as food, venue and materials.
  • Screens phone calls and routes to appropriate party.
  • Handles the monitoring, and replenishment of office supplies and consumables.
  • Assists in the review and release of Collection Notices including computation of interests and penalties.
  • Assists in the preparation and presentation of collection activities and reports.
  • Assists in the preparation and submission of the following reports on a regular basis:
  • Monthly Sales Report – Manual and POS generated
  • Billing Report
  • Collection Notices Report
  • A/R Aging Report
  • Summary of recoveries and charges
  • Merchant Complaints and Concerns Monitoring
  • CWT Monitoring

3. Performs other management-mandated functions.


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