Data Analytics Specialist

Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist, Data Analytics, you will play a key role in driving continuous improvement initiatives for the Emerson IT services support model.

In this capacity, you will develop your technical and customer service skills while also building your experience in ITIL processes. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines All roles are currently in a blended Work-From-Home arrangement and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.

In This Role, Your Responsibilities Will Be:

• To translate sophisticated statistics and data into innovative visuals and charts so that domain experts and business users can better understand and make data-informed decisions.
• To design and maintain rich interactive visualizations through data interpretation and analysis, integrating various reporting components from multiple data sources.
• To partner with the Service Desk, Service Owners, Area Managers, etc. to develop dashboards or reports for insights and data visualization.
• To detect valuable trends from the data that would help adapt or meet Service Desk objectives.
• To facilitate recurring service performance reviews and present the results of data analysis to highlight anomalies and improvement opportunities.
• To design, build, and maintain ETL systems for collecting, transforming, and loading data to support the reporting requirements of the organization.
• To facilitate requirements gathering discussions with business users and translate them into dashboard technical specifications.
• To develop and maintain data mapping across various systems and data sources.

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to learn and get things done. You have excellent analytical skills and a passion for data analysis and formulating meaningful insights that drive decisions and actions. You're a proactive self-starter and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas, identify problems within the team, and propose changes. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

• Bachelor's degree in Information Technology, Mathematics, or Statistics-related courses; experience may be considered in lieu of formal education.
• 1-3 years of relevant experience in the field of data analytics.
• Proficiency in analytics software such as Power BI and other similar tools.
• Proficiency in SQL Scripting in creating data models, procedures, and functions.
• Knowledge of ServiceNow and Service Desk best practices.

Preferred Qualifications that Set You Apart:

• Knowledge of Extract, Transform, and Load (ETL) technologies like SQL Server Integration Services (SSIS) is a plus.

Our Offer to You:

Make a difference with the work you do.

By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence.

At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.

Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases. We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success. Let's take the leap and experience a fulfilling career with us. Let's Go

#LI-Hybrid

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems — for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team – let's go

No calls or agencies please.

Requisition ID :

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.