Sign up with the BPO Hall of Famer

2 weeks ago


Cebu City, Central Visayas, Philippines CONCENTRIX Philippines Full time
We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive.

Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer.

This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards.

We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.



JOB RESPONSIBILITIES

  • communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • maintain basic knowledge of client products and/or services

BENEFITS

  • very competitive salary
  • meal and transportation pay
  • rice allowance
  • night differential [when applicable]
  • account incentives
  • sick and vacation leaves
  • educational assistance
  • retirement plan
  • annual appraisal and bonuses
  • comprehensive health plan for you and your loved ones
  • clean, safe & modern working environmentCANDIDATE PROFILE
  • 18 years old or above
  • computer literate
  • must be FLUENT in English; keep in mind that you'll be conversing with foreign customers
  • committed to full-time long-term employment

All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.


EDUCATIONAL & PROFESSIONAL ATTAINMENT

  • at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
  • not tied up with academics; not currently studying nor enrolling for school
  • fresh college graduates are encouraged to apply
  • BPO experience handling international voice account is a DEFINITE PLUS but not required.

NOTE:

For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted.

However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
#J-18808-Ljbffr

  • Cebu City, Central Visayas, Philippines The Children's Hospital of Philadelphia Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX ) The Children's Hospital of Philadelphia Manager Communications in Philadelphia , Pennsylvania Reference #: SHIFT:Day (United States of America)Seeking Breakthrough...

  • sales manager

    2 weeks ago


    Cebu City, Central Visayas, Philippines The Abaca Group Inc. Full time

    Provides compelling communication to potential guests about the brand, facility, and menu. Follow up to answer questions, address concerns, and secure commitments through signed contracts and required deposits from prospective partiesMeeting with guests to show facilities, develop menus, and offer other services such as audio/visual and...

  • Client Services Staff

    2 weeks ago


    Cebu City, Central Visayas, Philippines BPO Seats Full time

    Job descriptionWe are seeking a Client Services Staff to join our team. The ideal candidate should have a minimum of 1 year experience as a client-facing staff in a Business Process Outsourcing (BPO) or Virtual Assistant (VA) setting. Above-average communication skills, both written and verbal, are essential for this role.QualificationsMinimum of 1 year of...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time

    Reservation agents provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They work with customers over the phone, in person, or via email and strive to provide excellent customer service.Salary: EARN AS MUCH AS 28,000 MONTHLY+ Up to 20,000 Basic salary+ 2,500 Non taxable allowance+ 1,200...


  • Cebu City, Central Visayas, Philippines XtendOps Full time

    Work Set up: Onsite, CebuStart Date: June 03, 2024Major requirement: previous experience as a team lead with sales in bpo for at least 12 months.Job Description:We are seeking a highly motivated and experienced Team Leader to oversee our BPO team. The ideal candidate will have a strong background in sales, a proven track record of meeting and delivering...


  • Tarlac City, Central Luzon, Philippines Metacom Solution BPO Full time

    Hiring CSR in Tarlac 18k package with 20k signing in bonusK 12 Graduate / Senior High School (New Curriculum)Completed at least 12 Years of Education /2 Years in College/Senior High School GraduatesFor candidates outside Tarlac:-28 days free accommodation-balik-pamasahe program, min of 200 pesos18,000 salary package + 20k signing bonusPaid Trainings, HMO...


  • Cebu City, Central Visayas, Philippines Ninja Van PH Full time

    Strong verbal and written English communication skillsQUALIFICATIONS: · - At least 2 years GDS experience · - Excellent communication skills · - Can work on site · - Fluent in English · - Strong Verbal English Communication Skills ...QUALIFICATIONS: · - At least 2 years GDS experience · - Excellent communication skills · - Can work on site ·...


  • Cebu City, Central Visayas, Philippines TELEMIND BUSINESS PROCESS OUTSOURCING SERVICES Full time

    No BPO Experience? Worry no more Experience a Thriving Career at Telemind BPO – Where Great Opportunities Await YouAt Telemind BPO, we elevate beyond the ordinary because we know that ourpeople are the heart of our success. Imagine a workplace that's more than just a job, it's a family where your brilliance is celebrated, and your potential knows no...

  • 205 needed

    2 weeks ago


    Bacolod City, Western Visayas, Philippines Metacom Bpo Full time

    Job description:Join our team we are hiring Call Center Agents Virtual Interview Process ( One Day Hiring )What we offer:Competitive Salary PackageDay/Mid/Night Shift - availablePioneer Accounts AvailableIncentives and Signing Bonuses & other Premium BenefitsJob Responsibilities:Answering incoming calls from customers or clients and addressing their concerns...

  • Level Up Your Career

    2 weeks ago


    Cebu City, Central Visayas, Philippines Santaisabel Full time

    Level Up Your Career | TTEC Cebu | Outbound Sales Representative II APPLY NOW TTECLevel Up Your Career | TTEC Cebu | Outbound Sales Representative II APPLY NOW At least 1 year(s) of working experience in the related field is required for this position.Candidate must possess at least a TESDA / Technical / Vocational Certificate on any course.Fresh Grad /...


  • Cebu City, Central Visayas, Philippines The Hird Full time

    Job descriptionQualifications:Senior High School Grad (SHS) or Undergrad (at least 4 semesters) With 6 months BPO ExperienceOr College Graduate With or Without ExperienceGood command on written and voice English communication skillsResponsibilities:Manage a high volume of incoming phone calls with finesse and efficiency.Skillfully identify and address...


  • Iloilo City, Western Visayas, Philippines Metacom Bpo Full time

    Join our team we are hiring Call Center Agents Virtual Interview Process ( One Day Hiring )What we offer: Competitive Salary Package Day/Mid/Night Shift available Pioneer Accounts Available Incentives and Signing Bonuses & other Premium BenefitsJob Responsibilities: Answering incoming calls from customers or clients and addressing their concerns or...


  • Cebu City, Central Visayas, Philippines Azpired Inc Full time

    Roles and responsibilities:Receive and answer inbound calls.Handle customer requests, issues, and other concerns.Respond to queries raised by customers and clients.Make outbound calls to contact customers or clients.Send messages to customers through chat or email.Process payments and returns for customers or clients.Qualifications:At least high school (old...


  • Cebu City, Central Visayas, Philippines HIREBIZ INC. Full time

    Customer Service Representative(with BPO Medical Experience)About Us: We are a leading healthcare company dedicated to providing top-notch medical services and support to our clients. We are seeking a skilled and compassionate Customer Service Representative (CSR) with medical experience to join our team and enhance our customer service operations.Job...

  • Sales Specialist

    2 weeks ago


    Cebu City, Central Visayas, Philippines Hospeco Full time

    Full time Add expected salary to your profile for insights We are inviting all highly ambitious and experienced sales professionals who are laser-focused on shaping their future and building a successful, financially rewarding career in sales to join a fast-growing Australian-based Hygiene Solutions companyAnnual travel incentiveAbove-average industry...


  • Bacolod City, Western Visayas, Philippines Hr1001 Full time

    The Largest BPO - CONCENTRIX BACOLOD invites you to be among our world-class Call Center Representatives - Open to SENIOR HIGH SCHOOL graduates with or without BPO experienceCONCENTRIX PhilippinesAddress: One Sanparq Building, Lacson St, Lungsod ng Bacolod, 6100Isn't it assuring to be part of the #1 BPO in the industry who's been awarded the BEST COMPANY TO...


  • Angeles City, Central Luzon, Philippines Hr1001 Full time

    The Largest BPO - CONCENTRIX CLARK PAMPANGA invites you to be among our world-class Call Center Representatives - Open to SENIOR HIGH SCHOOL graduates with or without BPO experienceCONCENTRIX PhilippinesManuel A. Roxas Highway, Clark FreeportAngeles City, Pampanga2009 (SM Clark Site Hub)Isn't it assuring to be part of the #1 BPO in the industry who's been...


  • Cebu City, Central Visayas, Philippines Bureau of the Fiscal Service Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Bureau of the Fiscal Service Lead Peripheral Equipment Operator in Philadelphia , Pennsylvania SummaryPLEASE NOTE: Based on the current hiring restrictions, selectees may...


  • Cebu City, Central Visayas, Philippines Azpired Inc. Full time

    Handle customer requests, issues, and other concerns.Respond to queries raised by customers and clients. Make outbound calls to contact customers or clients. Send messages to customers through chat or email. Process payments and returns for customers or clients.Qualifications:At least high school (old curriculum) or senior high school level.College-level and...


  • Cebu City, Central Visayas, Philippines CultureCatalyst Co. Full time

    QUALIFICATIONS:- Completed at least 2 years in college with no back subjects- Must have 1 year bpo experience with voice and international experience.