Pension and Retirements Associate

2 weeks ago


Quezon City, National Capital Region, Philippines Manulife Philippines Full time

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need.

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need you

What motivates you?
  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with:

Graduate of any 4-year Bachelor's Degree course (Internal/External)

Candidate must meet job expectations and pass all performance metrics in his/her current team (Internal)

Above average written and verbal communication skills. Ability to converse effectively using English language

Ability to clearly understand and act on presented problem statement

Ability to compose a grammatically correct, clear and concise email

Candidate must demonstrate good problem-solving skills

Speedy key boarding skills of at least 35 words per minute and strong attention to details

Candidate must have good organizational and time management skills with the ability to be flexible to changing environments and meet tight deadlines

On the job you will:

Strong emphasis on quality with continuously meeting time sensitive deadlines

Accurately analyze and allocate documents based on specific guidelines and methodology set by the business units for both financial and non-financial transactions

Ensure that all work-items are completed within the specified turn-around-time

Work in a team-based environment with shared goals

Report all system issues that may affect operations

Attain mastery of the Business Unit procedure

Such other duties and functions as assigned by Operations Management

Meet and maintain productivity, accuracy, and turnaround time

Report all system issues that may affect the operations

HYBRID Work Arrangement – amenability and readiness to work onsite and from home anytime (dependent on business needs AND/OR current external environment/situation).

Our commitment to you
  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.
Work rights

The opportunity is available to applicants in any of the following categories.

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