Restaurant Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines Monroe Consulting Group Full time


Executive search firm Monroe Consulting Group is recruiting on behalf of a group of restaurants company. Our respective client is looking for a Restaurant Operations Manager.As a Restaurant Operations Manager, you will play a pivotal role in ensuring the smooth and efficient functioning of our restaurant. You will oversee all aspects of daily operations, from staffing and training to customer service and financial management. Your leadership will be essential in maintaining high standards of quality, service, and cleanliness, while also driving revenue growth and profitability. This position requires onsite reporting and will be reporting to the Operations Director and is located in Mandaluyong City, Metro Manila. Work setup is onsite from Mondays to Fridays.

Responsibilities:

Staff Management:

  • Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
  • Create employee schedules and ensure adequate staffing levels to meet operational needs.
  • Provide ongoing coaching, feedback, and development opportunities to staff members to enhance performance and job satisfaction.
  • Address any performance issues or disciplinary matters in a timely and effective manner.



Customer Service:

  • Ensure exceptional customer service standards are maintained at all times.
  • Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
  • Monitor dining room and kitchen operations to ensure efficient service and timely delivery of food and beverages.
  • Implement strategies to enhance the overall guest experience and build customer loyalty.



Operations Management:

  • Oversee day-to-day restaurant operations, including opening and closing procedures, inventory management, and cash handling.
  • Monitor food quality and consistency to uphold brand standards and customer expectations.
  • Collaborate with the kitchen team to develop and update menus based on market trends and customer preferences.
  • Ensure compliance with health and safety regulations, sanitation standards, and food handling procedures.



Financial Management:

  • Monitor sales performance and analyze financial reports to identify areas for improvement and cost-saving opportunities.
  • Develop and implement strategies to increase revenue, reduce expenses, and maximize profitability.
  • Control food and labor costs through effective inventory management, portion control, and labor scheduling.
  • Prepare and manage budgets, forecasts, and financial plans in collaboration with senior management.



Vendor and Supplier Relations:

  • Manage relationships with vendors, suppliers, and service providers to ensure timely delivery of goods and services.
  • Negotiate contracts and pricing agreements to optimize cost-effectiveness and quality.
  • Conduct regular assessments of vendor performance and make recommendations for improvements or changes as needed.



Qualifications:

  • Bachelor's degree - HRM, culinary, Business Management or equivalent.
  • With 5 years' experience handling multiple stores as Area Manager or Operations Manager.
  • With good market understanding (new products/competitor's activity)
  • Strong grasp of store financials - topline/bottom line/controllable/food cost
  • Hands-on management and experience in P&L
  • Comprehensive experience in overall store operations (BOH/FOH/Commissary).
  • Food cost management/spoilage/yield, labor budgeting

  • Restaurant Operations Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Dampa Seafood Grill Philippines Full time

    Restaurant Operations Manager – oversees efficient, profitable restaurant operations, maintains high service standards, fosters teamwork and customer satisfaction, ensures compliance, drives revenue growth, enhances operational efficiency, supports staff development, and maintains transparent communication. Responsibilities: Overseeing daily operations,...

  • Restaurant Operations Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive search firm Monroe Consulting Group is recruiting on behalf of a group of restaurants company. Our respective client is looking for a Restaurant Operations Manager.As a Restaurant Operations Manager, you will play a pivotal role in ensuring the smooth and efficient functioning of our restaurant. You will oversee all aspects of daily operations,...

  • operations manager

    2 weeks ago

    Manila, National Capital Region, Philippines Wave Bar & Restaurant Corp Full time

    Preferably a graduate of BS Hotel & Restaurant Management or Business ManagementExperience in developing budgets and business plansSuperior negotiation skills for both internal and external purposesStrong working knowledge of data analysis and performance metricsMinimum of 5 years in Management level Minimum 5 years in Restaurant, Bar and/or Club...

  • Restaurant Manager

    2 days ago

    Manila, National Capital Region, Philippines Mc Wilson Corporation Full time

    Join our growing company now Mc Wilson Corporation, (a restaurant group for upscale casual dining restaurants with about 30 branches nationwide) is hiring for a Restaurant Manager for our Tatatito brandOur Brands: Tokyo Bubble Tea, Honeybon, Gringo, Gringonito, Kaokee and TatatitoRESTAURANT MANAGERQUALIFICATIONS​Bachelor's Degree in Hotel and Restaurant...

  • Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Expressions Stationery Shop, Inc. Full time

    Our Company is seeking a skilled and passionate Restaurant Manager to lead the launch and oversee the daily operations of our restaurant. This role will play a pivotal part in creating a welcoming atmosphere and ensuring top-notch service for our valued customers.Responsibilities:Operations Management: Oversee day-to-day restaurant operations, including...

  • Restaurant Manager

    3 weeks ago

    Manila, National Capital Region, Philippines Expressions Stationery Shop, Inc. Full time

    Our Company is seeking a skilled and passionate Restaurant Manager to lead the launch and oversee the daily operations of our restaurant. This role will play a pivotal part in creating a welcoming atmosphere and ensuring top-notch service for our valued customers.Responsibilities:Operations Management: Oversee day-to-day restaurant operations, including...

  • Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Jollibee Group Full time

    The Restaurant Manager is responsible for the development and achievement of the store business objectives such as Sales and Profitability targets, customer satisfaction & Food, Safety and Cleanliness standards; People Management and Development; and Store's adherence to operating systems and standards and compliance to all government requirements.JOB...

  • Restaurant Manager

    3 weeks ago

    Manila, National Capital Region, Philippines Jollibee Group Full time

    The Restaurant Manager is responsible for the development and achievement of the store business objectives such as Sales and Profitability targets, customer satisfaction & Food, Safety and Cleanliness standards; People Management and Development; and Store's adherence to operating systems and standards and compliance to all government requirements.JOB...

  • Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines FOODEE GLOBAL CONCEPTS Full time

    Add expected salary to your profile for insights We are looking for a Restaurant Manager to lead all aspects of Restaurant Operations which included maintaining the restaurant's revenue, profitability and quality goals.Responsibilities:· Coordinate daily Front of the House and Back of the House restaurant operations· Deliver superior service and maximize...

  • Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines iKitchen, Inc, Full time

    Be one of our Poppin' new recruits for PopeyesWe are looking for a Manager who is all about taking charge and driving restaurant customer satisfaction and sales to the top As a Manager, you'll be responsible for analyzing profit and loss statements, creating store budgets, and keeping labor and food costs in check. Knows how to maximize resource utilization,...

  • Head of Restaurant Operations

    2 weeks ago

    Manila, National Capital Region, Philippines R2 Group of Exclusive Brands Full time

    DUTIES AND RESPONSIBILITIESManage day to day operations of multiple restaurants to ensure compliance in defining standards.Monitor, coach, and mentor key personnel and staffs to enhance their knowledge and skills.Ensure customer satisfaction by maintaining quality standard, services, cleanliness, and hospitality practice.Oversee shifts, employee scheduling,...

  • Head of Restaurant Operations

    2 weeks ago

    Manila, National Capital Region, Philippines R2 Group of Exclusive Brands Full time

    DUTIES AND RESPONSIBILITIESManage day to day operations of multiple restaurants to ensure compliance in defining standards.Monitor, coach, and mentor key personnel and staffs to enhance their knowledge and skills.Ensure customer satisfaction by maintaining quality standard, services, cleanliness, and hospitality practice.Oversee shifts, employee scheduling,...

  • Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Happyfoods Corporation Full time

    Restaurant Manager / Officer-in-Charge for Happyfoods Group of RestaurantsAt least 3 years' experience as Restaurant Manager, preferably in a casual restaurant setting, although QSR/Cafe is also accepted.College Graduate in Food Service or Business Management or related course.Job Objective:The Restaurant Manager is responsible for leading, inspiring and...

  • Restaurant Manager

    19 hours ago

    Manila, National Capital Region, Philippines Lola Cafe Full time

    Job Overview:The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, managing staff, and achieving financial goals. This role requires strong leadership, organizational skills, and a passion for the hospitality industry.Key Responsibilities:Operations Management:Oversee the daily...

  • restaurant manager

    2 weeks ago

    Manila, National Capital Region, Philippines BANANA LEAF ASIAN CAFE INC. Full time

    RESTAURANT MANAGER / SUPERVISOR - MAKATI/BGC/CUBAO/ORTIGAS/SAN JUAN*With a high regard for professionalism and business ethics*Highly flexible* Can communicate effectively in both English and *Tagalog* Passionate about his / her role in the restaurant* Highly skilled in all areas of RESTAURANT OPERATIONS* Initiative to multi-task* Keen to details, highly...

  • Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Madcafe Incorporated Full time

    Add expected salary to your profile for insights Coordinate daily Front of the House and Back of the House restaurant operations- Deliver superior service and maximize customer satisfaction- Respond efficiently and accurately to customer complaints- Regularly review product quality and research new vendors- Organize and supervise shifts- Appraise staff...

  • Assistant Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Jollibee Group Full time

    The Assistant Restaurant Manager (ARM) helps the Restaurant Manager (RM) in achieving sales targets by recommending promotional activities for Packaged Programs to support the sales strategy designed by the RM. Responsibilities also include assisting in the effective implementation of the store's programs.JOB QUALIFICATIONSBachelors Degree preferably of...

  • General Manager

    2 weeks ago

    Manila, National Capital Region, Philippines LJC Restaurant Group Full time

    General/Business Unit Manager (CEO & General Management) Full time Add expected salary to your profile for insights Position Overview: We are seeking a dynamic and experienced General Manager with a strong background in finance to oversee our group of restaurants. The ideal candidate will possess exceptional financial acumen, strategic thinking abilities,...

  • restaurant manager

    2 weeks ago

    Manila, National Capital Region, Philippines Fruitas Holdings Full time

    RESTAURANT MANAGER / ASST. RESTAURANT MANAGERJoin Ling Nam Restaurant, one of the most renowned Chinese restaurants in the Philippines, on our journey towards greatness Founded in 1950, Ling Nam is a household name when it comes to Chinese food. Over the years, the restaurant has definitely earned its reputation as one of the best places to enjoy Chinese...

  • Restaurant Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CloudEats Full time

    Add expected salary to your profile for insights We are looking for an experienced and creative Kitchen Head to lead our cloud kitchen team. The Kitchen Head will be responsible for overseeing daily kitchen operations, managing staff, and ensuring that all dishes meet our high-quality standards. The ideal candidate should possess strong leadership skills,...