Incident Coordinator- Supply Chain Operations

2 weeks ago

Taguig, National Capital Region, Philippines HelloConnect Inc. Full time

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Have you ever wondered how HelloFresh delivers thousands of meal boxes to customers doorsteps? Are you passionate about Supply Chain and Planning, and hope to impact the experience of thousands of customers? Are you obsessed with helping solving challenging problems and creating new solutions? If so, we look forward to hearing from you

HelloFresh is looking for an Incident Coordinator to execute critical operational tasks to support the smooth running of our Supply Chain function. This role will ensure the accuracy and timeliness of our inbound management processes using a combination of in-house tools and google suite packages. Working closely with the Warehousing, Inventory and Production teams, this role will identify, communicate and resolve daily operational incidents.

To excel in this role youll need to be a detail-oriented, solution focused individual who is confident to communicate with wide groups of stakeholders. You will be able to prioritize workload and adapt to ad hoc requests. Above all, we are looking for someone who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences So even if you dont tick all the boxes but think youd thrive in this role, we would really like to learn more about you.

WHAT YOU'LL DO

  • Support our inbound supply chain operations to ensure our ingredients arrive in full and on time.
  • Collaborate closely with our fulfillment sites to ensure stock shortages, late deliveries and non-compliance incidents are addressed in a timely and professional manner without impacting customer availability.
  • Communicate daily with our suppliers to manage emergency stock requirements and hold them accountable to the highest standards of service.
  • Execute key administrative tasks to assist Buyers in their daily ingredient and material procurement activities such as inbox management, placing emergency purchase orders and resolving queries with suppliers.
  • Complete data input, reporting and analysis tasks as required to ensure the smooth running and continuous improvement of the supply chain.
  • Use a combination of g-suite applications and in-house tools to monitor, troubleshoot and resolve inbound risks.
  • Demonstrate initiative and proactively share information to internal stakeholders including Procurement, Food Safety, Inventory and Production teams to deliver the best customer experience.
  • Maintain operations by following policies and procedures as per training. Make recommendations for how standard practices can be improved.

WHAT YOU'LL BRING

  • At least a four-year college graduate preferably with a strong background in Supply Chain Operations, Management or any Business-related course.
  • This role is suited to an candidate who has at least 2 years experience working with international markets, preferably in supply chain, logistics or transportation
  • Hands on mentality
  • Requires expertise in operating Microsoft Office programs
  • Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

SOFT SKILLS

  • Excellent verbal and written communication, collaboration, and self-management skills with a strong focus on teamwork.
  • Strong analytical, problem-solving, and critical thinking skills
  • Assertive, responsible, and adaptable, with the ability to work in a fast-paced environment and navigate complex situations.

Why Work with us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

#hcindexed


#J-18808-Ljbffr

  • Supply Chain Coordinator DACH

    2 weeks ago

    Taguig, National Capital Region, Philippines HelloConnect Inc. Full time

    About the job Supply Chain Coordinator DACHAbout UsHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in...

  • Supply Chain Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Shiseido Company, Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: The Supply Chain Manager oversees the entire supply chain process, from inventory forecasting to procurement to distribution. Responsibilities include optimizing operational efficiency, managing logistics, regulatory,...

  • Supply Chain Director

    2 weeks ago

    Taguig, National Capital Region, Philippines Tupperware Full time

    ABOUT TUPPERWARE:Founded in 1946, Tupperware's signature container created the modern food storage category that revolutionized the way the world stores, serves and prepares food. Today, we continue to innovate for the benefit of people and our planet by designing innovative, functional and environmentally responsible products that people love and...

  • Supply Chain Process Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    We are seeking an experienced Supply Chain Process Manager to oversee and optimize our end-to-end supply chain processes. The ideal candidate will be responsible for developing and implementing efficient supply chain strategies, managing inventory levels, assessing supplier performance, and identifying opportunities for process improvements. Additionally,...

  • Supply Chain Process Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Supply Chain Process Analyst in Taguig City, contributing to the transformation of supply chains with a focus on S/4HANA Digital Core.Qualifications:MBA or Master's degree in Industrial Engineering, Operations Management, or Supply Chain Management (preferred)Bachelor's degree in Engineering with a strong academic record2-4 years of relevant...

  • Supply Chain

    2 weeks ago

    Taguig, National Capital Region, Philippines Puratos Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Supply Chain & Demand Planning Manager Do you have the appetite to Grow Your Magic? At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help...

  • Supply Chain Process Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Supply Chain Process Analyst in Taguig City, contributing to the transformation of supply chains with a focus on S/4HANA Digital CoreQualifications:MBA or Master's degree in Industrial Engineering, Operations Management, or Supply Chain Management (preferred)Bachelor's degree in Engineering with a strong academic record2-4 years of relevant...

  • Supply Chain Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Abbott Laboratories Full time

    MAIN PURPOSE OF ROLESummarize the main purpose of the role.Coordinate and monitor all supply and logistics activities to ensure a cost-effective flow of merchandise from suppliers to customers.MAIN RESPONSIBILITIES•Supervises the day-to-day activities of a team of professionals to ensure supply chain projects are delivered on time.•Activities may...

  • Pooling for Supply Chain Professionals

    2 weeks ago

    Taguig, National Capital Region, Philippines Bayer Full time

    About BayerAt Bayer, we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Supply Chain Planning Director

    2 weeks ago

    Taguig, National Capital Region, Philippines Michael Page Full time

    Taguig Permanent PHP4,000,000 - PHP4,001,000 per year To be part of one of the biggest consumer goods manufacturing companies in PHLeadership roleAbout Our ClientOur client is a multinational consumer goods company.Job DescriptionLeads cross-functional teams in supply chain, finance planningLeads in establishing and implementation of strategies and projects...

  • Supply Chain Process Consultant

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Supply Chain Process ConsultantLocation: TaguigSalary Range: PHP60,000 - PHP80,000/monthJoin our Supply Chain & Operations practice to lead transformative initiatives for organizations, shaping supply chains with positive impacts on business, society, and the planet. Collaborate on S/4HANA Digital Core implementation, guide clients through business...

  • Supply Chain Management Head

    2 weeks ago

    Taguig, National Capital Region, Philippines Miescor Infrastructure Development Corp Full time

    Management (Manufacturing, Transport & Logistics) The Supply Chain Management Head oversees every stage of the organization's supply chain, from purchasing of goods and services to final delivery. This involves all Procurement and Logistics activities of the company. They develop and monitor the company's supply chain strategy with the goal of improving...

  • Supply Chain Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Abbott Laboratories Full time

    Key Areas of Accountability:Inventory Orders and Arrival MonitoringPlace orders based upon agreed lead time and volume parametersCoordinate with the suppliers/Internal manufacturing plants for order placementsMonitor the source and schedule of deliveries through the Shipment ReportCoordinate with internal customers regarding probable shipment...

  • Supply Chain Manager

    4 weeks ago

    Taguig, National Capital Region, Philippines Abbott Laboratories Full time

    Key Areas of Accountability:Inventory Orders and Arrival MonitoringPlace orders based upon agreed lead time and volume parametersCoordinate with the suppliers/Internal manufacturing plants for order placementsMonitor the source and schedule of deliveries through the Shipment ReportCoordinate with internal customers regarding probable shipment...

  • Supply Chain Process Senior Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Ninja Van PH Full time

    Supply Chain Process Senior ManagerLocation:Taguig City As a part of our Supply Chain and Operations practice, you will help organizations reimagine and transform their supply chains for tomorrow—with a positive impact on the business, on society and on the planetQualifications: Your experience countsMBA or Master's degree in Industrial Engineering,...

  • Head Supply Chain Management Healthcare

    2 weeks ago

    Taguig, National Capital Region, Philippines DKSH Group Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Head Supply Chain Management Healthcare Location: Taguig, PH, PH Job Function: Supply Chain Management Requisition Number: Description: Job details and purpose Job title internal SCM Head for HEC BU Job title external SCM Head for HEC BU ...

  • Supply Chain Process Senior Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Supply Chain Process Senior ManagerLocation: Taguig City You will help organizations reimagine and transform their supply chains for tomorrow—with a positive impact on the business, on society and the planetQualifications: MBA or master's degree in industrial engineering, Operations Management, or Supply Chain Management from Tier1 college is preferred...

  • Supply Chain Process Senior Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Supply Chain Process Senior ManagerLocation: Taguig City As a part of our Supply Chain and Operations practice, you will help organizations reimagine and transform their supply chains for tomorrow—with a positive impact on the business, on society and on the planet.Qualifications:Your experience countsMBA or Master's degree in Industrial Engineering,...

  • senior supply chain manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Prime Manpower (A ManpowerGroup Licensee) Full time

    Responsibilities:Overall process owner & approver on process improvements for SCM CC Operation as well Shared Services ManagementConducts Regular Process Reviews & Process Checks for Country Specific Customer Care ProcessesStreamline Instrumentations APAC & Demopool Asia ( SCM) processTop level escalation for local business partners & stakeholders for APAC...

  • senior supply chain manager

    2 weeks ago

    Taguig, National Capital Region, Philippines ManpowerGroup Full time

    Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Overall process owner & approver on process improvements for SCM CC Operation as well Shared Services ManagementConducts Regular Process Reviews & Process Checks for Country Specific Customer Care ProcessesStreamline...