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Senior Client Support Agents
2 weeks ago
Join the FoundeverTM Team
Ready to take your career up a notch? FoundeverTM offers call center roles that will pleasantly surprise you. We value creating memorable experiences for our associates. This is where you can enhance your lifestyle and advance your career.
Small moments matter greatly in our work environment, impacting our experiences, customers, teams, and friends. By fostering positive moments among ourselves, we elevate our collective experience.
What We Seek:
Requirements:
- Bachelors degree in relevant field is a must.
- 4+ years of customer-facing experience, ideally in a technical support analyst or consultant role.
- Proficiency in troubleshooting SaaS applications.
- Familiarity with SQL, Freighter, and/or relational databases.
- Experience with SalesForce and/or Netsuite.
- Demonstrated strong written and verbal communication skills.
- Knowledge of Frontline Education self-service solutions for clients.
- Experience with automated job scheduling and workload automation.
What We Offer:
- Comprehensive paid training from day one
- Abundant growth opportunities (93% of our non-agent roles are internally filled)
- Supportive leadership that values your input; we believe in achieving more together
- Collaborative and enjoyable team atmosphere where trust is nurtured daily
- HMO benefits for you and your family
- Free Call Center Training
- Complimentary Shuttle services in designated locations (Pick-up points)
Terms and Conditions:
Experience a streamlined job application process through our Virtual Career Fair. Click the link below to leap ahead in your application journey:
Location Selection:
Quezon City: Eton Cyberpod, Ortigas Avenue cor. EDSA, Quezon City
Good luck
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