Client Account Services Senior Analyst

2 weeks ago

Makati City, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time
Client Account Services Senior Analyst (APAC/EMEA/US Shift)

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and strive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Paid Time Off and other leave of absence
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)

The impact you will have in this role:

Being a member of the Client Account Services team, you will play a supporting role in key new member onboarding and account lifecycle activities. As one of the first DTCC team members to interact directly with potential new clients, you will be responsible for delivering prompt and professional guidance to applicants as they navigate through the various risk and legal assessment phases of their application. Upon application approval, you will support critical processes that underpin the client account lifecycle including certain anti-money laundering (AML) and know-your-customer (KYC) validations, the addition of accounts, mergers and acquisitions, and retirements. Our Client Account Services Analysts have a passion for client service, an eagerness to quickly learn and execute at a high level across a variety of complex processes, and the ability to manage risk and identify improvement opportunities.

What You'll Do

  • Support onboarding of new accounts by managing required risk and legal documentation through DTCC's Membership Application Portal
  • Review and accept all new sales contracts and amendments/addendums to ensure company-wide compliance with established procedures
  • Respond directly to certain applicant/client via various communication mediums (e.g., by phone, through CRM tool – Salesforce, etc.)
  • Partner and coordinate with various internal teams (for example, Relationship Management) to ensure that all onboarding and lifecycle activities occur seamlessly and meet stakeholder expectations
  • Manage, update, and maintain data stored in DTCC's systems (e.g., Masterfiles, etc.)
  • Perform various anti-money laundering (AML) and know-your-customer (KYC) validations to support new onboardings and regular refreshes
  • Ability to function in a fast-paced, high-pressure client-facing environment
  • Pay close attention to detail with a knack for identifying process and operational risks
  • Strong critical thinking and problem-solving skills
  • Ability to collaborate effectively to get things done, building, and nurturing strong relationships both with internal partners and clients
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
  • Minimum of 2 years of related experience
  • Bachelor's degree required

Talent Needed for Success:

  • Adheres to established rules and procedures when performing work
  • Takes personal accountability to drive work forward
  • Presents information clearly in writing and orally in small group settings
  • Understands the needs of external clients, Client Account Services team members, and key internal stakeholders across the organization

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Clearance and Settlement by going to this link:

Seniority levelEmployment type
  • Employment type Full-time
Job function
  • Job function Finance, Customer Service
Client Managed Services Analyst - Pricing / Security MasteringClient Managed Services Analyst - Pricing / Security Mastering (Open for Fresh Graduates)Analyst - Belgium Client Onboarding I Daily Banking I Retail Banking Hubs PhilippinesBusiness Analyst, Digital & OptimizationOfficer - Reference Data Services Analyst (6-month Fixed Term Contract)Officer, Markets Regulatory Controls Analyst, PH (Hybrid)
#J-18808-Ljbffr

  • Senior Financial Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Stantec Consulting International Ltd. Full time

    Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 28,000 employees in over 400 locations across 6 continents. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our...

  • Senior Client Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines NTT DATA, Inc. Philippines Full time

    The primary responsibility of the Senior Client Manager is to take full ownership of his/her assigned accounts. Their key focus is to manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts. They are required to pursue leads identified by aligned lead generation representatives."Responsible for...

  • Senior Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Colliers Full time

    Colliers International Group Inc. (NASDAQ: CIGI; TSX: CIG) is a global leader in commercial real estate services with more than 16,300 professionals operating from 502 offices in 67 countries. With an enterprising culture and significant insider ownership, Colliers professionals provide a full range of services to real estate occupiers, owners and investors...

  • Senior Data Quality Analyst

    1 month ago

    Makati City, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of an award-winning data analytics and advisory firm that helps clients understand human and market behaviours to navigate disruption.Job Summary Our respective client is looking for a Senior Analyst who will be part of an offshore research and analytics team working...

  • Junior Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time

    Junior Analyst - Quantitative Models Team page is loaded Junior Analyst - Quantitative Models Team Apply locations Makati City, Philippines time type Full time posted on Posted 3 Days Ago job requisition id JR_6965 Let's be #BrilliantTogether ISS Governance Services division, the world's leading provider of proxy voting and corporate governance solutions,...

  • Senior Financial Analyst – Accounting

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Senior Financial Analyst – Accounting & Reporting (GWAM & GA Finance) page is loaded Senior Financial Analyst – Accounting & Reporting (GWAM & GA Finance) Apply locations Quezon City time type Full time posted on Posted 8 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better...

  • Client Services Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Afni Full time

    The Client Services Manager will work with the Senior Director for Client Services. The primary responsibility of the Client Services Manager is to ensure that Afni's client(s) are provided the ultimate service. The Client Services Manager will be singularly focused on the ship-to's of this one (or few) client(s) (customer class) and optimizing contracted...

  • Senior Test Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Cognizant Full time

    Job Summary As a senior Test Analyst, you should be expert in Payments domain with strong exposure on SWIFT workflows, knowledge on various MT & MX messages. You would be directly working with the client to help them achieve the desired implementation plans for ISO20022 migration. Your day to day responsibilities would be – Expert in undersding...

  • Senior Credit Analyst

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Western Union Full time

    Senior Credit Analyst – Taguig City, PhilippinesWould you like to play a key role in helping a NYSE listed global financial services company navigate business processes in Finance? Are you ready to unleash your potential in a global business that is committed to making financial services accessible to people everywhere? Then it's time to join Western Union...

  • Client Services Manager Senior

    3 days ago

    Makati City, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Science Travel Percentage : 5 - 10%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Senior Credit Analyst

    7 hours ago

    Makati City, National Capital Region, Philippines ING Full time

    Who we are:ING Bank NV is a global bank with a strong European base. Our more than 60,000 employees serve around 37 million customers, corporate clients and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business.We have senior credit analyst (more than 5 years' experience) positions that...

  • Business Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time

    Business Analyst - Quantitative Models Team page is loaded Business Analyst - Quantitative Models Team Apply locations Makati City, Philippines time type Full time posted on Posted 3 Days Ago job requisition id JR_6964 Let's be #BrilliantTogether ISS STOXX is seeking for a Business Analyst to join the Quantitative Data Analysis team based in Manila. The...

  • Social Media Senior Analyst

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    Social Media Senior Analyst – APAC (Advertising Senior Analyst)Location: Mandaluyong City, Metro ManilaFocus on maintaining Company social presence in APAC, creating engaging content for clients, recruits, and employees. Collaborate with global teams and act as the social media expert in local marketing efforts.Must Have:Bachelor's degree, university...

  • Accounting Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Chevron Corporation Full time

    Accounting Analyst (Gas Supply & Trading Team) - Midshift page is loaded Accounting Analyst (Gas Supply & Trading Team) - Midshift Apply locations Makati City, National Capital Region (Manila), Philippines time type Full time posted on Posted Yesterday job requisition id R Total Number of Openings1Manages the company's accounting services and processes....

  • Senior Credit Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Bank N.V. Full time

    Who we are:ING Bank NV is a global bank with a strong European base. Our more than 60,000 employees serve around 37 million customers, corporate clients and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business.We have senior credit analyst (more than 5 years' experience) positions that...

  • Senior Financial Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Senior Financial Analyst - ESSC GA page is loaded Senior Financial Analyst - ESSC GA Apply locations Quezon City time type Full time posted on Posted Yesterday job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental...

  • Senior Content Management System Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

    Senior Content Management System AnalystThis executive search client is building a new Centre of Execution (COEx) in Manila. The COEx is a core component of Client's global capability and a key benefit to their global clients – providing a standardized offering, consistent high level of delivery, and a competitive advantage vs. legacy operating...

  • Sales Compensation Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time

    Sales Compensation Analyst page is loaded Sales Compensation Analyst Apply locations Makati City, Philippines time type Full time posted on Posted 11 Days Ago job requisition id JR_6869 Let's be #BrilliantTogether Overview ISS STOXX is growing We are presently seeking for an Analyst individual to join our global Sales Commission Team. This role is...

  • Senior IRM Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Philippines Full time

    As a Senior Information Risk Management Analyst of IT Security & Business Resilience, you will be responsible for supporting the IT First Line Governance team in the delivery of our Global Path to Green Program. As a Senior Information Risk Management Analyst of IT Security & Business Resilience, you will be responsible for supporting the IT First Line...

  • Senior Analyst

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    NEKSJOB NEED -INTERNAL AUDIT SENIOR ANALYST QUALIFICATIONS: Bachelor's degree in Accounting Certified Public Accountant At least 5 years of experience in external or internal auditing or similar compliancebased roles, preferably in a Big 4 or a global organization. Excellent English and Japanese communication skills Proficiency in Japanese language (JLPT N2...