Workplace Experience Manager

2 weeks ago

Manila, National Capital Region, Philippines Afni, Inc. Full time

Office Management (Administration & Office Support)

Full time

Add expected salary to your profile for insights

The Workplace Experience Manager will be reporting to a Facilities Director. He/She will lead, assist, and plan for the Facilities Team (Workplace Experience Team) to perform essential functions as follows:

Leadership Role

  • A Workplace experience manager typically holds a leadership position within the Facilities (Workplace Experience) department. They are responsible for overseeing a team of Facilities professionals, providing guidance, direction, and support to ensure the team meets its goals and objectives.

Problem-Solving

  • The Workplace Experience Manager is tasked to solve issues and challenges that arise during the the operations of the site

Training and Development

  • They may be responsible for training new team members, as well as providing ongoing development opportunities to enhance the skills and capabilities of the Facilities Team

Performance Management

  • Workplace Experience Manager typically play a role in performance management, including setting performance goals, conducting performance evaluations, and providing feedback and coaching to team members.
  • Responsible for maintenance of workplace infrastructure including operation & maintenance of office equipment.
  • Responsible for preparation of the budget, controls and ensures efficient utilization of the budget.
  • Responsible for all travel, logistics and arrangements for guests and vehicle utilization and their maintenance.
  • To ensure effective control and regular monitoring of all the workplace-related expenses and report the same to head of the department.
  • Prepare documents for all technical and admin related procedures and ensure the same is strictly followed.
  • Ensure that the statutory requirements related to the workplace functions are complied with.
  • Carry out any other work as and when assigned by HOD.
  • To ensure that the Facility is kept and maintained to the world standards, no failures on electro- mechanical services and other maintenance services.
  • To provide guidance to workplace supervisors and associates
  • To ensure that the workplace is clean and ensure resolution to day-to-day issues.
  • To ensure timely food arrangement, strict monitoring & vigil for better food management in the pantry
  • Ensure smooth functioning of the operations & close monitoring of vehicle utilization.
  • Ensure legal compliance related to transport and safety of staff.
  • Developing stable and reliable vendors constantly keeping in view the cost and quality factors. Purchase of office automation equipment, consumables, stationery, etc
  • Responsible for maximizing the overall operational and financial performance to deliver planned results including process development and budgeting of workplace expenses.
  • Take feedback from the internal customers and ensure maximization of satisfaction.
  • Interface with procurement in evaluation of facility related contracts.
    • Interface with legal for statutory compliance.
  • Forecasting of monthly budgets/projections for technical and administrative expenses, creating daily/monthly MIS and constant monitoring of administrative expenses and cost alignments
  • Access control system management and structured cabling management

Requirements:

  • Must be amenable to work in either Commonwealth QC or SM Fairview
  • At least 5 years or related experience, 3 years of leadership experience in the same field.
  • Bachelor's Degree preferred
  • Preferably with certification on OHS and pollution control
  • Facilities and Project Management
  • Quantity and Quality Surveying
  • Financials, Procurement and Contract Management

Your application will include the following questions:

What's your expected monthly basic salary?

Afni helps companies develop meaningful and successful relationships with their customers. We are innovative thinkers and customer-focused teams who embrace a total-service culture that is efficient, productive and very fun.

We are a U.S. based company, expanding to the Philippines. We have 5,000 U.S. employees and more than 75 years of success. We partner with well-known companies and brand names, and it's our job to represent our clients through millions of conversations with their U.S.-based customers. They trust us with their customer relationships, and we earn that trust, day-in and day-out.

In short, we make it happen, one interaction at a time.

To learn more, visit

Follow us on LinkedIn:

Afni helps companies develop meaningful and successful relationships with their customers. We are innovative thinkers and customer-focused teams who embrace a total-service culture that is efficient, productive and very fun.

We are a U.S. based company, expanding to the Philippines. We have 5,000 U.S. employees and more than 75 years of success. We partner with well-known companies and brand names, and it's our job to represent our clients through millions of conversations with their U.S.-based customers. They trust us with their customer relationships, and we earn that trust, day-in and day-out.

In short, we make it happen, one interaction at a time.

To learn more, visit

Follow us on LinkedIn:

Don't provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Workplace Technology Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Aurecon Group Full time

    Workplace Technology Lead page is loaded Workplace Technology Lead Apply remote type Hybrid locations Manila time type Full time posted on Posted 6 Days Ago job requisition id R27711 Job Description Just imagine your future with us...At Aurecon we see the future through a very different lens. Do you?Innovation, eminence and digital are at the heart of...

  • Senior Workplace Management Officer

    2 weeks ago

    Manila, National Capital Region, Philippines Asian Development Bank Full time

    Join Our Mission to Foster Prosperity in AsiaAre you ready to make a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable...

  • Digital Workplace Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines NCC Group Full time

    Digital Workplace Engineer page is loaded Digital Workplace Engineer Apply locations Manila time type Full time posted on Posted Today job requisition id R8596 Role: Digital Workplace Engineer Location: Taguig City, Metro Manila Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a...

  • IT Service Desk Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Help Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights *Position / Title: Manager, IT Service Desk SPOC (Manila)*Reporting line (job level): Head of Global IT Service Desk*Main purpose of the position: Managing the IT Service Desk team in Manila, which is the Single Point of Contact (1st...

  • Accounting Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job Description:Leading and accompanying change processes to streamline and optimize workflow and create more efficiencies.Manage local team of Accountants in Manila, including annual performance appraisals.MonitorandensuretheOPEXfinancialresultmonthlyclosingtimelinesaremet.ManagevesselOpexbook.Involve in invoice registration process, forwarding to...

  • Continuous Improvement Project Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Wrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency,...

  • Assistant Accounting Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job Description:MonitorandensuretheOPEXfinancialresultmonthlyclosingtimelinesaremet.ManagevesselOpexbook.Involve in invoice registration process, forwarding to respective departments for check and release, verification, posting of invoices and payment preparation.Involveinmonthlycrewpayrollclosingincludingpreparationofpayrollremittance.Responsible for...

  • Regional Experience and Engagement Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Genesys Cloud Services Cayman Ltd. - Philippine Branch Full time

    Regional Experience and Engagement Manager Industrial & Employee Relations (Human Resources & Recruitment) Job Title: Regional Experience and Engagement Manager Location: Manila, Philippines Are you passionate about employee experience and engagement and willing to build a strong culture of inclusion? Would you like to work for an innovative, international,...

  • Digital Marketing Manager

    2 weeks ago

    Manila, National Capital Region, Philippines User Experience Researchers Pte Ltd Full time

    Research, plan, execute, and manage the company's digital marketing campaigns, including web, search engine optimization and marketing, social media, and display advertisingDevelop audit-based proposals and execute SEO/SEM campaigns to increase brand awareness, drive traffic, and generate leadsCreate dashboards, data visualizations, campaign, and website...

  • Regional Experience and Engagement Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Genesys Full time

    Regional Experience and Engagement Manager page is loaded Regional Experience and Engagement Manager Apply locations Manila, Philippines time type Full time posted on Posted Today job requisition id JR104174 Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for...

  • IT Director

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Management (Information & Communication Technology) Please apply through this link: About WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All...

  • Audit Manager with AU experience

    2 weeks ago

    Manila, National Capital Region, Philippines EMAPTA Full time

    Audit Manager with AU experience | Prestigious AU client | Hybrid | DayshiftBest Accounting Firm in 2024 Best Accounting and Consulting Services Firm from 2020 to 2022 Best Professional Service Firm in 2021 Elevate your career by joining our client's prestigious international team. Supercharge your career and align yourself with unparalleled excellence at...

  • Frontend Developer

    2 weeks ago

    Manila, National Capital Region, Philippines User Experience Researchers Pte Full time

    Job DescriptionDesigning, building, testing, and deploying quality product-based software featuresCollaborating with architects, developers, QA, and project managers to design, implement, integrate, test, and releaseMaintaining existing releases and implementing ongoing change. Contributing to the R&D of mid to long-term product features.Requirements:Minimum...

  • Estimator / Programmer – C# Experience

    2 weeks ago

    Manila, National Capital Region, Philippines optiBPO Full time

    Job Category: Drafting/EstimatorJob Location: Metro ManilaWork with a highly professional Australian based team and be the Estimator / Programmer we are looking for This business has a growing team here in the Philippines with a great cultureWhy you will love working with this Client?This client specialises in the design, manufacture, and installation of...

  • Technical Proposal Writer

    2 weeks ago

    Manila, National Capital Region, Philippines User Experience Researchers Pte Ltd Full time

    Customize proposal templates and responses based on specificationsWrite, develop, and edit end-to-end proposal content for various RFPs/RFQsTake ownership of proposal documents throughout the cycle and manage the timely creation of compelling proposal documentationMeet proposal deadlines by establishing priorities and target dates for information gathering,...

  • Customer Experience Manager

    2 weeks ago

    Manila, National Capital Region, Philippines WeSource Management Consultancy Firm Full time

    We are looking for a Customer Experience Manager for our Local Bank client in Makati Role: Customer Experience Manager Industry: Banking Salary: up to 100k Set up: Onsite in Makati Schedule: Mon to Fri, dayshift Level: Senior Manager Interview level: Initial - over the phone, 2nd to Final - onsite Responsibilities:Strategy development: Developing and...

  • Supervisor, Customer Experience

    2 weeks ago

    Manila, National Capital Region, Philippines Conduent Business Services Philippines, Inc. Full time

    Join our team at Conduent where we provide essential services for top companies and governments, striving for excellence and impacting millions of lives. We offer you the chance to grow, make a difference, and be in an environment that values individuality every day.Job Track Description:Support others in reaching targets.Possess wide-ranging technical...

  • Supervisor, Customer Experience

    1 month ago

    Manila, National Capital Region, Philippines Conduent Business Services Philippines, Inc. Full time

    Join our team at Conduent where we provide essential services for top companies and governments, striving for excellence and impacting millions of lives. We offer you the chance to grow, make a difference, and be in an environment that values individuality every day.Job Track Description:Support others in reaching targets.Possess wide-ranging technical...

  • Customer Experience Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Jollibee Group Full time

    The Customer Experience Manager is responsible to integrate and formulate processes that deliver effective service systems in store channels, counter and dining area which provide an omni-channel customer experience. Provide innovative solutions by adapting technology to achieve higher level of systems excellence and store efficiency. He/she also provide...

  • Learning Experience Designer

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    Learning Experience Designer , Finance OperationsAmazon FinOps is looking for a Learning Experience Designer to create, execute and manage effective training and communication strategies for the business.The ideal must be self-driven with a high degree of ownership and have strong business acumen, excellent communication skills, and planning/program...