Talent Acquisition Lead
2 weeks ago
Recruitment - Internal (Human Resources & Recruitment)
- Full responsibility of account management as per assigned account/LOB in terms of meeting and exceeding all hiring targets and demands and making sure that all agreed processes and compliance are well implemented.
- Ensuring strong implementation and application of STAR based competency interviewing during all In-depth interviews.
- Ensuring that all agreed and signed-off Recruitment SOP and processes are well adhered to by TA staffs levels.
- To ensure proper calibration and expectation setting as per assigned accounts/LOBs pertaining to required skills-experience, screening logistics and schedule, compensation, support for applicant supply and overall implementation of agreed SLAs in terms of screening and hiring.
- Generate market intelligence report data to aid assigned accounts/LOBs in terms of setting proper expectations and allocate recruiting assistance and proper forecasting.
- Ensuring that all pre-onboarding compliance as per designated account of responsibility are being well complied to and monitored.
- Expectation setting to all applicants regarding the overall screening process and relate stages.
- To ensure multiple account endorsement dependent on the applicant's experience and compromise during the preliminary assessment setting of expectations.
- Strongly collaborate with sourcing team to strategically plot activities, set targets and implement initiatives to meet all hiring demands as per designated account of responsibility.
- May present and discuss during account/client centric meetings, such as WBR, MBR and QBR.
REQUIREMENTS:
- Bachelor's degree in Psychology, Behavioral Science, Human Resources or other related courses
- Must have experience in doing ramp hiring in a call center industry
- Must have at least 1 year supervisory experience
- Must be amenable to 100% work on site setup
- Must be flexible to report in either VXI MOA / VXI Pasig sites
What's your expected monthly basic salary?
How many years' experience do you have as a Recruitment Officer?
At VXI, we pride ourselves in helping our client partners develop technologies and customer care services that enable them to manage their business and customer relations more efficiently. Headquartered in Los Angeles, we support all customer engagements in multiple languages in the United States, Philippines, Jamaica, Guatemala, China, and India.
Formerly Multi-Cultural Marketing, VXI was initially created as an integrated
customer contact center in 1998. We rapidly grew our vertical market expertise and language
capabilities, specializing in call center and BPO services, multilingual support, software
development, quality assurance testing, and infrastructure outsourcing. It didn't take long for us
to join the ranks of the top 50 telemarketing companies in the United States. In 2001, we
rebranded to VXI Global Solutions, Inc. to better reflect the breadth and sophistication of services and solutions that we provide to our clients.
With over 45,000 people across 42 locations worldwide, VXI Global Solutions is one of the fastest growing, privately-held business services organizations in the United States. Today, our client partners rely on our complete range of customer management contact center and technology solutions to retain and grow their customer base while maintaining the highest level of quality band operational excellence.
Since 2003, our name has been synonymous to quality customer service, for which we have garnered prestigious awards in the Philippines through the years. In 2022, we were honored to be the recipient of the following accolades:
ICT Awards Philippines 2022: Best Employer of the Year Best Foreign-owned Company of the Year
Asia CEO Awards 2022:
Expatriate Executive of the Year – Grand Winner (COO Jared Morrison)
Circle of Excellence for:
Top Employer of the Year Service Excellence Company of the Year Wellness Company of the Year
In the social media sphere, VXI remains the undisputed BPO company with over 3 million likes on Facebook and almost a million followers on TikTok—enabling us to promote our life-changing career opportunities to as many Filipinos.
We invite you to join our industry-leading company today. Be limitless with VXI.
At VXI, we pride ourselves in helping our client partners develop technologies and customer care services that enable them to manage their business and customer relations more efficiently. Headquartered in Los Angeles, we support all customer engagements in multiple languages in the United States, Philippines, Jamaica, Guatemala, China, and India.
Formerly Multi-Cultural Marketing, VXI was initially created as an integrated
customer contact center in 1998. We rapidly grew our vertical market expertise and language
capabilities, specializing in call center and BPO services, multilingual support, software
development, quality assurance testing, and infrastructure outsourcing. It didn't take long for us
to join the ranks of the top 50 telemarketing companies in the United States. In 2001, we
rebranded to VXI Global Solutions, Inc. to better reflect the breadth and sophistication of services and solutions that we provide to our clients.
With over 45,000 people across 42 locations worldwide, VXI Global Solutions is one of the fastest growing, privately-held business services organizations in the United States. Today, our client partners rely on our complete range of customer management contact center and technology solutions to retain and grow their customer base while maintaining the highest level of quality band operational excellence.
Since 2003, our name has been synonymous to quality customer service, for which we have garnered prestigious awards in the Philippines through the years. In 2022, we were honored to be the recipient of the following accolades:
ICT Awards Philippines 2022: Best Employer of the Year Best Foreign-owned Company of the Year
Asia CEO Awards 2022:
Expatriate Executive of the Year – Grand Winner (COO Jared Morrison)
Circle of Excellence for:
Top Employer of the Year Service Excellence Company of the Year Wellness Company of the Year
In the social media sphere, VXI remains the undisputed BPO company with over 3 million likes on Facebook and almost a million followers on TikTok—enabling us to promote our life-changing career opportunities to as many Filipinos.
We invite you to join our industry-leading company today. Be limitless with VXI.
Perks and benefits
Fortnightly Payouts
Performance-based Incentive
HMO with Medical, Dental, and Psychiatric Benefits
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