Agency MIS Senior Supervisor

2 weeks ago


Makati City, National Capital Region, Philippines Manulife Full time

The opportunity

The role of the Agency MIS Senior Supervisor is responsible for information management & reporting and expected to collaborate and work closely with various key stakeholders (e.g. Agency MIS, Finance, Sales Management Team, Agency support teams)

Responsibilities

  • Preparation & timely release of periodic sales performance reports to effectively monitor channel performance on various KPIs (APE, headcount, activity, productivity, etc.), ensuring that the reports are processed and released in an accurate, timely & well-organized manner
  • Preparation & timely release of reporting requirements for both for local and regional stakeholders
  • Release of periodic updates for contest, promos and conferences, ensuring results are aligned to the mechanics, including post-contest requirements
  • Simulation & processing of incentives (e.g. Recruitment Programs / Sales Incentive Plan)
  • Data/information consolidation, visual dashboard reports (charts, graphs, diagrams, etc) of various KPIs, enabling a more efficient presentation of data, allowing a strategic view for analysis and write-up
  • Continuous improve and enhancement on how current reports are processed, and periodic review of reports to ensure they remain relevant vs. the key strategies and KPIs being driven
  • Enhancements on current / creation of new reports that may be required as the strategy changes
  • Work process documentation

How will you create impact?

The role will be reporting to the Agency Information Management & Reporting Lead

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • Bachelor's Degree Holder
  • At least 2-3 years of work experience in information management and reporting
  • Proficient in MS Excel
  • Knowledgeable in PowerBI
  • Good communication skills

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
  • We build a business that benefits all stakeholders and has a positive social and environmental impact.

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