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HR Solutions Services Associate III

4 months ago

Pasay, National Capital Region, Philippines CONDUENT Full time
About Conduent:

At Conduent, our dedicated team delivers crucial services and solutions for top-tier companies and various governments, impacting millions of lives. Join us to excel personally, contribute meaningfully, and be part of a culture that celebrates individuality.

Job Description:

Job Track Description:

  • Executes tasks following established procedures.
  • Utilizes data organization and coordination skills for business support or technical tasks.
  • Requires vocational training, certifications, licenses, or equivalent experience.

General Profile

  • Demonstrates proficiency in a variety of analytical or operational processes.
  • Handles non-routine assignments.
  • Operates within established procedures and norms.
  • May define the best approach for new tasks.
  • Acts as a knowledge hub for team members.
  • Works independently with minimal supervision.

Functional Knowledge

  • Possesses developed skills across processes, procedures, and systems.

Business Expertise

  • Understands how effective teams collaborate to meet company objectives.

Impact

  • Influences the team positively through high-quality service and information delivery.
  • Exercises discretion in altering work procedures and practices.

Leadership

  • Offers guidance and assistance to junior colleagues.

Problem Solving

  • Provides solutions for non-routine issues based on existing precedents or procedures.

Interpersonal Skills

  • Communicates information and ideas effectively.

Responsibility Statements

  • Conducts benefit calculations and generates reports.
  • Produces year-end benefit statements and updates benefit records.
  • Supports benefit open enrollment procedures including system testing and employee self-service enrollment.
  • Assists employees with forms, claims, benefit calculations, and premiums.
  • Liaises with various stakeholders on behalf of client employees.
  • Processes relocation documentation and payments.
  • Prepares correspondence such as offers and terms letters.
  • Performs additional assigned duties while adhering to policies and standards.
Closing:

Conduent is proud to be an Equal Opportunity Employer, welcoming applicants from all backgrounds without discrimination. We believe in diversity and inclusion, empowering individuals regardless of race, color, religion, gender, or any other legally protected status.